Google Revamps Customer Support With New Help Center
The new help page includes lists of links organized categorically and alphabetically. A search box is conspicuously absent.
The search engine empire built on simplicity has become complicated enough to standardize its user support. Google today rolled out Google Help, a customer support destination for "tips, tricks, and troubleshooting."
The new Help page includes lists of links organized categorically and alphabetically. A search box is conspicuously absent.
In a post on the Google blog heralding the arrival of Google Help, Suzanne Hampton and Terry Hurlbutt from Google's online product support team note the new Help page covers "just about every Google product and service."
5 Top Federal Initiatives For 2015As InformationWeek Government readers were busy firming up their fiscal year 2015 budgets, we asked them to rate more than 30 IT initiatives in terms of importance and current leadership focus. No surprise, among more than 30 options, security is No. 1. After that, things get less predictable.
. We've got a management crisis right now, and we've also got an engagement crisis. Could the two be linked? Tune in for the next installment of IT Life Radio, Wednesday May 20th at 3PM ET to find out.