InformationWeek Daily - Wednesday, October 3, 2007
Titan, Not Online Services, Is Microsoft's Real SaaS Play
Microsoft's trying to get attention this week for its "new" Online Services for businesses, including on-demand Exchange and SharePoint. But this is just rebranding of hosted software it's offered for awhile. If you want to know Microsoft's true SaaS play, take a look at Titan.
That's the market-stompin' (in Microsoft's eyes) code name for Microsoft Dynamics Live CRM, based on a multitenant code base. Microsoft has visions of its Titan picking up the most successful CRM SaaS player in the market, Salesforce.com, and tossing it aside. Announced in July as part of an early adopter program, Titan is now in the hands of more than 100 customer and partner organizations, Microsoft said this week. While the Microsoft Online Services announced this week is basically hosted software the company has offered for months, Titan is being offered in a multitenant architecture.
What's the difference? Most SaaS experts I know insist that in order to do on-demand software profitably, successfully, and at a large scale, you need to have a multitenant architecture. That means all of your SaaS customers have equal access to software, but their data remains separate. It's a much more manageable and committed form of SaaS, and makes it easier to offer things such as monthly subscription prices (Dynamics Live CRM, for example, costs between $39 and $59 a month per seat). Hosted software, on the other hand, is typically an arrangement negotiated on a customer-by-customer basis. Microsoft isn't releasing pricing for its Online Services apps, which means it's all negotiable.
But back to Microsoft's only multitenant offering . . . the next six months or so will be very telling on whether Microsoft's Titan will terrorize Salesforce.com, or crawl back into a hole of insignificance.
Read the rest of my blog post and leave a comment.
Major League Baseball said Tuesday it will use a service provided by a joint venture of Medialink Worldwide and the Netherlands' Philips Electronics to track the use of its game broadcast footage more effectively.
Virtualization At The Desktop?
Examine how more than 250 companies plan to adopt server virtualization technology in this recent InformationWeek Research report, Server Virtualization.
The BI Explosion
Examine the business intelligence strategies of 500 companies, including deployment drivers and challenges, spending plans, and vendor selection, in this recent InformationWeek Research report.
Nick Carr's New Book: 'The Big Switch'
Circle the date: January 7, 2008. Yes, just three months from now, the guy who first said "IT Doesn't Matter" and then changed his approach to "Does IT Matter?" comes out with a new book. Nick Carr's upcoming work will chronicle the ways in which "companies are beginning to dismantle their private computer systems and tap into rich services delivered over the Internet," according to remarks on his home page.
What's The Value Of IT?
Almost two-thirds of CIOs and CFOs don't know -- and don't try to know. That's according to a new survey by Micro Focus. Do you know what your software's worth?
Titan, Not Online Services, Is Microsoft's Real SaaS Play
Microsoft's trying to get attention this week for its "new" Online Services for businesses, including on-demand Exchange and SharePoint. But this is just rebranding of hosted software it's offered for a while. If you want to know Microsoft's true SaaS play, take a look at Titan.
How Is MSN Losing $1 Billion A Year?
According to Henry Blodget (I know, I know, Henry Blodget on a Web company losing money -- insert irony here), Microsoft's MSN is losing $1 billion a year. That's right, $1 billion.
Independent Research Firm Uncovers BPM Trends You Shouldn't Miss Join this interactive web seminar hosted by BEA Systems, featuring Forrester Analyst Colin Teubner as we explore why organizations are seeking to improve the efficiency, effectiveness, and strategic value of key business processes. Find out where BPM is going next and where it can have the greatest impact across your organization.
Exception Management and Resolution in SOA-Enabled Business Processes Bloor Research is convinced that Service Oriented Architecture is becoming the dominant IT model. Our certainty is based on the forces driving the implementation of SOA solutions. This report expands on this conclusion by reviewing why SOA is essential to modern solutions and explaining how exception management needs to work in an SOA environment.
Remote Vendor & Admin Access - A Growing Compliance
Concern -- e-DMZ Security
Are you properly securing, controlling & auditing remote vendor,
3rd party & administrative connections? Growing compliance audits
under SOX, PCI, HIPAA & others are increasingly focusing on the
control & audit of these critical connections. This paper
discusses these issues, including auditing through full session
recording & session playback.
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