Government Report Finds Health Care Privacy Breaches Rampant
Agencies and contractors that experienced privacy breaches collectively have access to medical data for more than 100 million Americans.
Over 40% of federal health insurance contractors and state Medicaid agencies reported experiencing a privacy breach involving personal health information in the past two years, according to a Government Accounting Office (GAO) report released on Tuesday.
The contractors and agencies collectively have access to medical data covering more than 100 million Americans, the report says.
"That's a shocking finding," says Beth Givens, director of Privacy Rights Clearinghouse, a non-profit consumer advocacy group. "It's not only the number of breaches but the sensitivity of the information breached."
The GAO report, "Domestic and Offshore Outsourcing of Personal Information in Medicare, Medicaid, and TRICARE," examines the role that private firms, federal agencies, and state Medicaid agencies play in administering three of the nation's largest public health insurance programs—Medicare, Medicaid, and the Department of Defense's TRICARE program.
Beyond noting the pervasiveness of privacy breaches, the report finds that the outsourcing of services involving personal health information is also common. Over 90% of Medicare contractors and state Medicaid agencies and 63% of TRICARE contractors reported some domestic outsourcing in 2005, typically involving anywhere from 3 to 20 U.S. vendors.
While relatively few organizations sent personal health information offshore—33 Medicare Advantage contractors, 2 Medicare fee-for-service (FFS) contractors, and 1 Medicaid agency said their domestic vendors had transferred personal health information offshore—the GAO believes the extent of offshore outsourcing may be underestimated "because many of the federal contractors and agencies did not know whether their domestic vendors transferred personal health information to other locations or vendors."
Givens says the report indicates that there's not enough security for healthcare records. "These findings certainly don't inspire much confidence that sensitive personal information is being adequately protected," she says.
The GAO recommends that the privacy breach notification requirements that currently apply to TRICARE and Medicare FFS contractors should be extended to other Medicare contractors that deal with personal health information and to state Medicaid agencies.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.