News

Labor Department Evaluates Cloud Email

Patience Wait

Agency issues an RFI to gauge options for replacing outdated email infrastructure with email as a service.

10 New Mobile Government Apps
10 New Mobile Government Apps
(click image for larger view and for slideshow)
The Department of Labor is looking to move its outdated email infrastructure to a cloud-based email service. The agency has issued a request for information (RFI) seeking input from cloud service providers on how they would handle the transition.

More than 22,000 employees currently send and receive approximately 1.5 million messages per day at the agency. That traffic is supported by 27 servers across nine email systems, mostly running Microsoft's Exchange 2003. Five of the servers run Exchange 2007.


More Government Insights

Webcasts

More >>

White Papers

More >>

Reports

More >>

The Labor Department is requesting information not just on email, but on collaboration services, archiving, e-discovery, and the service provider's ability to support single sign-on and a variety of mobile devices. Its current email environment includes 3,500 Blackberrys managed by Research In Motion's Blackberry Enterprise Service.

[ The cloud can produce a number of benefits. Read Google Apps Cuts GSA Energy Costs. ]

The RFI seeks to understand whether a service provider offers email from dedicated or multi-tenant systems, where data is stored, its disaster response and continuity-of-operations capabilities, and how it recovers deleted and purged emails, among other requirements.

The deadline to respond to the RFI is 3 p.m. on June 29. An "industry day" is tentatively scheduled for July.

The Department of Labor joins a growing list of government agencies, including metropolitan and state governments, that are looking at email in the cloud as an alternative to agency-managed email infrastructure. In December 2010, the General Services Administration started that trend with its move to Google's Gmail and Google Apps services.

Other agencies that have moved to email as a service include the Department of Agriculture and the Department of Interior.

The Office of Management and Budget demands that federal agencies tap into a more efficient IT delivery model. The new Shared Services Mandate issue of InformationWeek Government explains how they're doing it. Also in this issue: Uncle Sam should develop an IT savings dashboard that shows the returns on its multibillion-dollar IT investment. (Free registration required.)

Related Reading


Informationweek Discussions

Start the Discussion


InformationWeek encourages readers to engage in spirited, healthy debate, including taking us to task. However, InformationWeek moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. InformationWeek further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
Subscribe to RSS

Resource Links