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Author Photo Open Government's Challenges, Pitfalls, And Skeptics
Dec 9, 2009
Posted by John Foley

When federal CTO Aneesh Chopra and federal CIO Vivek Kundra unveiled the Obama Administration's Open Government Directive on Dec. 8, it marked the end of one long, drawn out process and the beginning of what's sure to be another. Good luck making it work.

Author Photo Mayor Gavin Newsom: Role of Social in Govt (Part 3)
Dec 8, 2009
Posted by Fritz Nelson

In the final part of this three-part video interview series with San Francisco Mayor Gavin Newsom, we talked about the role of social networking, not just in winning a political race, but in ongoing government -- in building participation among citizens. He talks about his successes and failures, and what he's learned along the way.

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Windows Phones and Unified Communications: How Windows Phones Combine Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment
Increasingly, teams consist of geographically and departmentally dispersed people who work asynchronously. This means team members can be doing their work any time, any place. A key enabler to this mo...

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Improving Customer Retention and Satisfaction
It is 5 times more expensive to acquire a new customer than to retain an old one. Good customer support is crucial when it comes to retaining customers and driving more sales, but how do operations de...

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VA Eyes Sweeping Tech Initiative

December 4, 2009
Veterans Affairs is seeking input on a proposed IT contract that would cover the "entire spectrum" of systems and applications.

Stay On Top of Source Code Security Flaws

November 28, 2009
Fortify's 360 Server helps developers track flaws and fixes in applications.

NASA Space Technologies Go Mainstream

November 11, 2009
In its annual report, the space agency identifies 49 technologies that are being repurposed in the private sector, including scheduling software for hospitals and a tuning circuit for 3G networks.

Craigslist Founder To Advise Veteran Affairs

November 6, 2009
The Department of Veterans Affairs has invited Craig Newmark to join a panel to review suggestions for fixing its claims processing.

Government Technologist: Vivek Kundra's Data Center Problem

November 4, 2009
The number of data centers belonging to the U.S. government has more than doubled in the past 10 years. Can Federal CIO Vivek Kundra put a stop to the trend?

Homeland Security Seeks New Ideas

November 4, 2009
The federal agency plans to adopt the Transportation Security Administration's IdeaFactory crowd-sourcing application to encourage brainstorming by employees.

Q&A: CIO Ross Philo On 'Post Office' In Your Home

November 2, 2009
In a tough business environment, the U.S. Postal Service is delivering new capabilities for home PCs and smartphones and new services for high-volume mailers, says its top IT executive.

IBM Targets Smart Cities, Government Services

October 30, 2009
A new government framework is aimed at tax and revenue management, safety, social services, transportation, and urban infrastructures.

Federal CIO Kundra Plans Cybersecurity Dashboard

October 30, 2009
The White House, which recently introduced a FISMA reporting tool, outlines plans for new cybersecurity metrics and a dashboard for tracking progress.

An Android App For The Military

October 29, 2009
Raytheon's mobile application for Android-based smartphones employs GPS, camera, and other real-time capabilities for use in the field.

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Briefs & Reports

Featured Brief

Securing The Cyber Supply Chain
Security experts advise government agencies to take an end-to-end approach to securing their IT systems, one that includes suppliers and service providers. Read our report to learn how to get started in this emerging area.

Featured Report

Gov 2.0: Technology Leadership Redefined
The Open Government Directive will come at a time when federal CIOs already face unprecedented challenges. New approaches are required of government IT leaders. Read our report.