Government agencies from California to Washington, D.C., are taking on ambitious IT initiatives in an effort to provide better services at lower costs. Here are some federal, state, and local efforts that are leading the way.
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Want to know the "cleanliness" ratings of New York City sidewalks? The state of potholes and repairs on borough streets? That and much more about life in the Big Apple is available on NYC.gov. Under Mayor Michael Bloomberg and CIO Carole Post, New York has become a leading practitioner of open government. The city's NYCStat site provides links to a dozen other online resources, including NYC Data Mine, a catalog of maps and other data available in machine-readable formats. In January, Bloomberg appointed the city's first chief digital officer, Rachel Sterne, and a "digital road map" lays out a strategy for work ahead in the areas of Internet access, citizen engagement, development of digital industry, and the creation of an open government framework with APIs to city data.