Government agencies from California to Washington, D.C., are taking on ambitious IT initiatives in an effort to provide better services at lower costs. Here are some federal, state, and local efforts that are leading the way.
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TSA is aiming to make air travel easier with MyTSA, an iPhone app that helps the public navigate through airport security. MyTSA provides information about flight delays, checkpoint wait times, and how to move quickly through security. Users can customize the app to display data on the closest airport (identified by GPS) or any airport of their choosing. The latest version, released in June, includes forecasts from the National Weather Service and meets compliance requirements for disabled users.