In April 2010, GSA administrator Martha Johnson challenged CIO Casey Coleman to complete five high-priority IT projects over the next 18 months, including boosting network capacity and deploying a VPN for teleworkers. The IT department finished the work within 10 weeks. GSA last year also became one of the first federal agencies to move its email to the public cloud when it migrated to Gmail and Google Apps, with an expected savings of 50% on email over the next four years. The agency is also investing in VoIP, single-sign on, and business intelligence. And, in an effort to reach a zero environmental footprint, the agency is investing in videoconferencing and increasing its use of shared printers.
Coleman is an active CIO as a public speaker and blogger. She was previously CIO of the agency's Federal Acquisition Service and, before that, GSA's Federal Technology Service CIO, head of the Office of Citizen Services, and a software and systems engineer at Lockheed Martin.