Check out InformationWeek's Government CIO 50, our power list of top government CIOs--ranging from the NSA's technology chief to innovators at the state and city government level. They've got vision, clout, and sometimes, billion-dollar IT budgets. But most of all, these CIOs are known for delivering tangible, measurable results. Here's an inside look at the government technology leaders and their approaches to unique IT leadership challenges.
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The U.S. Patent and Trademark Office, long maligned for its dependence on paper-based processes, has launched an IT upgrade that will hasten the patent process. CIO John Owens' strategy, called Patents End-to-End, aims to cut the time from patent application to final determination by 42%. The upgraded systems will accept and publish XML-based patent applications, employing analytics and search. PTO has also entered into an agreement with Google to put its collection of 7 million patent applications, grants, and related information on the Web at no cost; that information was previously available only for a fee.
Owens has championed PTO's telework policy. Employees are encouraged to work from home using their own computers, made possible by a secure VPN connection and collaboration tools, at a cost of only about $105 per employee. Before joining USPTO in 2008, Owens was an IT manager at AOL.