Decision I wish I could do over: I wish I'd learned earlier the importance of professional networking and negotiation skills.
Size of IT team: Including employees in departments and agencies, about 10,000; my office employs more than 1,000.
Top initiatives: Consolidation of IT infrastructure, pursuing our green IT agenda, and delivering services and information to the people of California online.
How I measure IT effectiveness: In the public sector, it's based on providing value to the state's residents and businesses.
Leisure activity:Spending time with family and friends
Best book read recently: Outliers, by Malcolm Gladwell
Biggest business-related pet peeve: Whining and people who have to ask permission before they do anything.
Last vacation: Vancouver, Calgary, Banff
If I weren't a CIO, I'd be ... a librarian