With projects ranging from safer Web browsing to a 21st century air traffic control system, federal, state, and local agencies demonstrate that they, too, can apply IT in critical and novel ways.
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The Postal Service's "Full Service" Intelligent Mail, introduced in May 2009, is still in the early going, but adoption is growing so quickly that it's fast becoming a major source of revenue. USPS estimates the service will be adopted by 50,000 customers and generate $25 billion in annual revenue.
Full Service is enabled by a more sophisticated bar code and upgrades to USPS's automated mail-distribution technology. The service is architected for scale, capable of handling a half-billion pieces of mail and 1 billion scan transactions daily. Full Service Intelligent Mail is oriented toward businesses that are heavy-duty mailers, giving them the ability to track individual pieces of mail and better insight into undelivered mail, which amounts to a staggering $2 billion annual cost.
. We've got a management crisis right now, and we've also got an engagement crisis. Could the two be linked? Tune in for the next installment of IT Life Radio, Wednesday May 20th at 3PM ET to find out.