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Author Photo Open Government's Challenges, Pitfalls, And Skeptics
Dec 9, 2009
Posted by John Foley

When federal CTO Aneesh Chopra and federal CIO Vivek Kundra unveiled the Obama Administration's Open Government Directive on Dec. 8, it marked the end of one long, drawn out process and the beginning of what's sure to be another. Good luck making it work.

Author Photo Mayor Gavin Newsom: Role of Social in Govt (Part 3)
Dec 8, 2009
Posted by Fritz Nelson

In the final part of this three-part video interview series with San Francisco Mayor Gavin Newsom, we talked about the role of social networking, not just in winning a political race, but in ongoing government -- in building participation among citizens. He talks about his successes and failures, and what he's learned along the way.

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Windows Phones and Unified Communications: How Windows Phones Combine Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment
Increasingly, teams consist of geographically and departmentally dispersed people who work asynchronously. This means team members can be doing their work any time, any place. A key enabler to this mo...

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Improving Customer Retention and Satisfaction
It is 5 times more expensive to acquire a new customer than to retain an old one. Good customer support is crucial when it comes to retaining customers and driving more sales, but how do operations de...

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AT&T To Curb Smartphone Data Use

December 9, 2009
The company said 3% of its smartphone users are consuming 40% of its data traffic and compromising its networks.

FCC Probes Verizon Early Termination Fees

December 7, 2009
The government agency wants to know why Verizon Wireless doubled its cell phone cancellation fees.

Bill Targets Mobile Phone Service Providers

December 4, 2009
Legislation introduced by four U.S. senators seeks to limit early termination fees leveled by wireless carriers.

FCC To Catalog White Space Spectrum

December 1, 2009
The federal agency is requiring white-space devices to be able to check an online database that identifies which spectrum is available in a given market.

FCC Chair Wants More Broadband

November 25, 2009
A 10% increase in broadband availability means a 1.2 to 1.5 point increase in GDP, Federal Communications Commission Chair Julius Genachowski says.

Full Nelson: Video: San Francisco Goes Open, Transparent

November 23, 2009
An interview with the city's mayor and IT principals about DataSF.org and its groundbreaking applications

FCC Speeds Cell Tower Reviews

November 19, 2009
The "shot clock" rule will set a limit on how long local governments can review applications for new cellular towers.

CTIA Seeks More Mobile Broadband Spectrum

November 17, 2009
The mobile industry group said spectrum below 3 GHz should be reallocated for mobile data purposes.

Lawmaker Eyes Verizon Termination Fees

November 11, 2009
A U.S. senator plans to introduce legislation that will stop carriers from raising cancellation fees.

NASA Space Technologies Go Mainstream

November 11, 2009
In its annual report, the space agency identifies 49 technologies that are being repurposed in the private sector, including scheduling software for hospitals and a tuning circuit for 3G networks.

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Briefs & Reports

Featured Brief

Securing The Cyber Supply Chain
Security experts advise government agencies to take an end-to-end approach to securing their IT systems, one that includes suppliers and service providers. Read our report to learn how to get started in this emerging area.

Featured Report

Gov 2.0: Technology Leadership Redefined
The Open Government Directive will come at a time when federal CIOs already face unprecedented challenges. New approaches are required of government IT leaders. Read our report.