Commentary

Paul McDougall
Editor At Large, InformationWeek  

Microsoft Windows 8 Tablet Plans In Disarray

Surface Pro, as well as systems that run Win8 on Intel's Clover Trail platform, are missing in action at a key time -- creating a nasty enterprise tablet problem for Microsoft.

8 Key Differences Between Windows 8 And Windows RT
8 Key Differences Between Windows 8 And Windows RT
(click image for larger view and for slideshow)
So where is Surface Pro? Microsoft's much-hyped, business-friendly Windows 8 tablet is nowhere to be seen. The delay, according to industry sources, has thrown the company's tablet plans, and indeed much of its strategy around Windows 8, into disarray. The situation may even have contributed to former Windows chief Steven Sinofsky's sudden exit this week.

Here's the background. Microsoft unveiled Surface earlier this year, revealing two versions. Surface RT, which runs Windows RT and shipped on Oct. 26, and Surface Pro, based on Windows 8 Professional. Windows RT is a Windows 8 derivative designed for consumer tablets. All Windows RT tablets are powered by ARM chips, and are designed to be light and long on battery life. The downside: They won't run regular Windows applications and are incompatible with many Microsoft security and management tools, including Active Directory.


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That's where Surface Pro comes in, or was supposed to. It runs full-blown Windows 8, and was intended for business users and others who want legacy application support and compatibility with corporate IT environments. It's powered by Intel's Core i5 x86 chip. It promises full support for legacy Windows software and Microsoft's back-end admin, security and cloud tools.

[ What does the future hold for Microsoft? Read Watch For Microsoft To Acquire Nokia, Nvidia. ]

So which version of Surface is Microsoft currently pitching to businesses? If you guessed Surface Pro, you'd be wrong. Sources tell me company reps are pushing Surface RT to enterprise accounts because, frankly, they have no clue when Surface Pro will be ready.

A Microsoft spokesperson I contacted on Wednesday would say only that the tablet will be available within 70 days, which could put its release into next year. Microsoft isn't saying what's causing the delay. Other Windows 8 systems that run Intel's Core chips have already hit the market.

Not surprisingly, enterprise buyers aren't interested in Surface RT. "What the hell are we going to do with it?" said one source I talked to. The source works at a major financial institution, where Microsoft reps recently pitched Surface RT. "You can only run them in an unmanaged environment -- we'd have to be crazy" to use them, my source said.

There's another mess on the Windows 8 tablet front. Computer makers that developed systems based on Intel's new Clover Trail Atom platform are also scrambling. Dell, Hewlett-Packard, Lenovo and others have announced Clover Trail-based tablets. But try and get any of them to commit to a specific ship date. I faux-ordered Dell's Latitude 10 Windows 8 tablet and received a "preliminary" date of Dec. 12.

The problem is Clover Trail. Intel just doesn't have it ready for mass production. Insiders say that, among other things, there's a problem with the chip's power management software. Intel ignored my request for a comment yesterday.

Most of these OEMs were smart enough to hedge their bets on Clover Trail, and also built Windows 8 tablets and convertibles that run Intel's proven Core architecture. I tested Dell's Ivy Bridge Core-based XPS 12 during Hurricane Sandy -- it stood up to the storm.

But the whole point of Clover Trail was that it was supposed to provide the Wintel ecosystem with a platform that could match ARM-based Android tablets and the iPad on power consumption, battery life and instant on/off, while still running Windows applications. Now it appears Clover Trail systems might not arrive in time for the crucial holiday shopping season.

Lest Microsoft try to claim it was never its intention to have Surface RT systems compete with Surface Pro and Clover Trail-based OEM tablets simultaneously, here's a quote from the company's Building Windows 8 blog, published on Feb 9. 2012. "Our collective goal is for PC makers to ship WOA PCs [i.e. Surface RT and other systems that run Windows on ARM] the same time as new PCs designed for Windows 8 on x86/64, using the latest generation of those platforms from low-power [i.e. Clover Trail] to high-performance [i.e. Core]."

Who authored that piece? It was none other than Sinofsky, who in making unkept promises may also have authored his own hasty exit from Microsoft. Ironically, his words were meant more as an assurance that development of the brand new Windows on ARM platform would keep pace with development of Intel-based systems, not vice versa.

Microsoft will undoubtedly insist otherwise, but there's a quiet little disaster in the making for the company and its partners.

Update (12:35 p.m.): Many readers have pointed out in the comments that Microsoft previously stated that Surface Pro would ship 90 days after Surface RT, and thus are taking issue with my use of the word "delay."

Microsoft did state that, in June. But, as I pointed out, Steven Sinofsky said in February that the company's goal was to have Windows 8 Pro and Windows RT systems ship "simultaneously."

So at some point between February and June Microsoft decided to delay the launch of Surface Pro until after that of Surface RT. Whether for technical or business reasons (perhaps to appease OEM partners), I stand by my point that the decision is creating disarray and confusion at retail and in the channel, and has the company's own enterprise salespeople scrambling to fill the void because, as of Nov. 15, there is still no specific launch date for Surface Pro.

Upgrading isn't the easy decision that Win 7 was. We take a close look at Server 2012, changes to mobility and security, and more in the new Here Comes Windows 8 issue of InformationWeek. Also in this issue: Why you should have the difficult conversations about the value of OS and PC upgrades before discussing Windows 8. (Free registration required.)

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Comments:

ubm_techweb_disqus_sso_-bd090990d2c0598eb939735e4aa737f2
2012-12-02T19:17:27

Buy the Surface RT and forfeit compatibility with legacy Windows applications. Buy the Surface Pro and forfeit battery life (and a sizable chunk your savings), but gain compatibility with legacy applications, while being forced to run those legacy applications in a non-Metro interface that was never designed for the Surface's touch input. (Which problem can be solved by buying a $100+ keyboard, which then begs the question of why you didn't buy an Ultrabook.)


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ubm_techweb_disqus_sso_-1dfa2aee658feec18b621e8aa510479d
2012-11-21T21:04:37

The Surface Pro is only one of many i3/i5/i7 based tablets that are available post-Win8 launch. If you -specifically- wanted to get the Surface Pro then you are SOL until after the holidays but there are many other options that have been out since before this article was written (Samsung 700T Pro and the Acer Iconia W700 are a couple, not to mention all the convertible touchscreen ultrabooks).

I bought a Samsung Ativ SmartPC 500T on October 28th, two days after the Win8 launch so I have to question where the author is getting his information. While it was a bit hard to find at the time, some buddies of mine just walked into an MS Store in Bellevue Washington and purchased two without any problems. I've been using this Clover Trail based tablet for 3 weeks now and it's awesome.


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ubm_techweb_disqus_sso_-d7cd368375a16b96d6b1fd26e2eefade
2012-11-19T13:51:54

Actually Surface Pro was not announce back in February and you can get other hardware (tablets, desktops, laptops, and netbooks) with Windows 9 Pro on it now. You are confusing a tablet model's availability with Windows 8 availablity in general. MS got it completely right. Intel is just not delivering as planned on new chips. Windows 8 is available on other Intel chips.


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ubm_techweb_disqus_sso_-6cf5ce8f0621d5b5aaf4b075d3861841
2012-11-18T23:55:16

Seems like the writer is the only one that doesnt know that Surface Pro is really coming out about 3 months after RT. Whoever told him that Pro was suppose to available now? Maybe apple fanboys!

Actually ASUS and Samsung now have some full versions of the windows 8 Tablet (not running RT). weightwise they are heavier than the Microsofts Surface tablet

So NO Windows Pro plans are not in Disarray and being in IT myself. i am waiting for the Pro to come out. My local Microsoft store says around January


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ubm_techweb_disqus_sso_-747dc1eeba11a9d3b08ad961628e4c73
2012-11-18T02:37:15

Go buy an iPad then


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ubm_techweb_disqus_sso_-6e7312df354c955284d08135666dced8
2012-11-17T17:27:38

If it is a software issue with the power management, how is it that Samsung has the ATIV 500T in the marketplace?


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UptownHaberdasher
2012-11-17T08:06:21

Microsoft is right to smell opportunity in tablet-land: Apple's stuff is lovely, but it costs an arm and a leg. Google's stuff is cheap, but they've only just got their stuff sorted out on phones; they've still a way to go on tablets.

Yet, Microsoft thinks it can show up late to the party with a limp operating system, a closed ecosystem with no apps, and charge iPad prices. It won't fly unless they halve the price or stop half-assing it.


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Faye_Kane
2012-11-17T06:10:26

==--
PAUL:
When Microsoft's marketing scum pretending to be real people badmouth your article and your publication, your employer should pay you a bonus for doing a good job.

MICROSOFT MARKETING SCUM:
I've read InfoWeek, InfoWorld, and Computerworld in paper editions for decades. They are the "Washington Post" and "New York Times" of our industry.

When they call Ballmer out on his latest failure, it caries gravitas and authority not shared by web sites that MS can bribe with interviews and invitations. They also have more integrity (i.e. authority) than PC Mag, which has been planting stories for Redmond ever since their shameful "Will Linux Kill Windows?" cover story during the antitrust trial (which I was involved in for the good guys).

EVERYONE ELSE:
Read Dvorak's column about Redmond marketing shills' coordinated project to sway Win8/Surface opinion by polluting IT comment sites with their dishonest propaganda.

-faye


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Faye_Kane
2012-11-17T05:44:34

===--
FUNNIEST THING IN THE IT PRESS THIS WEEK:

In this comments section, one of Ballmer's marketing shills pretending to be a real person (see Dvorak's recent column) painted himself into a rhetorical corner while (as they all do), dragging Apple into a discussion of how screwed up Microsoft is. When called on it by Vasya Pupkinsan, he tried to escape with:

> I never said that iPad needs to be for enterprise. What I AM saying is that the iPad IS CRAP for the enterprise.

So then Vasya Pupkinsan says:

> Whatever. iPad is also CRAP for flying a Mars mission into space or performing heart surgery.

AHH HAHHAAAHA! Someone buy Vasya Pupkinsan a $50 cee-gar!

-faye,
former IT manager for HQ and 90 field offices


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ubm_techweb_disqus_sso_-4c597c2ccc171e66986df068b0a585fb
2012-11-16T13:47:37

"Steven Sinofsky said in February that the company's goal was to have Windows 8 Pro and Windows RT systems ship "simultaneously."

That's a lie, as NOBODY had even heard that Microsoft was creating the Surface tablet until June... This writer (Paul McDougall) is trying to cover up his own ignorance with a straight out lie...

He may have misunderstood Sinofsky saying that Windows 8 and Windows RT (the operating systems) would ship simultaneously, which they have, but that has nothing to do with the Surface tablet...

And if Sinofsky was talking about Windows 8 and Windows RT systems in general (from the OEMs) then he's correct, as both Windows 8 and Windows RT systems are currently available, and have been for a few weeks now... Even Intel-powered tablets running Windows 8 are available now, such as the Samsung ATIV Smart PC which uses a Clover Trail processor...

Either way, Paul McDougall is either ignorant or he's an idiot, neither of which is a good quality to have for a so-called "Tech Journalist"...


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ubm_techweb_disqus_sso_-7e3e65ccab5b46356766723d524e6cd2
2012-11-15T22:51:14

The disarray is more imagined than real. At the release of Surface RT, the projected release of Pro was 90 days. The 90 days is not yet up. That Microsoft is not making song and dance, preferring to be as tight-lipped as they were about the Surface, does not signal any disarray. I think.


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bob_gill
2012-11-15T22:48:14

You have no credibility.

MS publicly stated a schedule in February. They then revised their schedule in June.

5 months later you claim disarray even though you admit they said in June - 90 days later.

You're a laughingstock.


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ubm_techweb_disqus_sso_-2c7c9a32f1dca808519997864a174fde
2012-11-15T22:39:59

Microsoft have always said 90 days after RT for Pro, how is that a delay? As for Clovertrail, yes they weren't available at launch which is a shame but there are delays and delays. You may wish to speak to Mr Thurrott down at winsupersite as he got a retail Samsung Clovertrail tab yesterday, with pictures to prove it...


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ubm_techweb_disqus_sso_-523082b039d24bc1beea088e6511d848
2012-11-15T20:46:09

Troll Alert...


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ubm_techweb_disqus_sso_-a91903dcbbad0e06fd0b042f64826213
2012-11-15T20:24:12

Marcus is dead right, the author fails to understand the difference between Windows Pro OS and Surface Pro tablet in the first place.

On 26th Oct, both Windows Pro OS and Surface with Windows RT were released as planned. The Surface Pro which will come with Windows Pro OS will be available in 90 days.

If this is not clear to the writer, he needs to do some research.

Idiots!


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ubm_techweb_disqus_sso_-a91903dcbbad0e06fd0b042f64826213
2012-11-15T20:19:21

Idiot writer, understand the difference between Windows Pro and Surface Pro in the first place. Windows Pro OS was released on 26th, along with Surface and Microsoft has kept its word.

Now for Surface Pro, which is a new hardware that can run Windows Pro OS is expected in 90 days post 26th October. So still time.

The is no confusion, other than you are an idiot and not in touch with what is happening in the IT world.

Information week needs to fire this person immediately, stupid, ignorant and fanboi writing articles without any basis or background


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ubm_techweb_disqus_sso_-b3da3b9f0f8591eefdd1839944e9ac12
2012-11-15T19:55:49

Information Week writers seem to be doing this to Microsoft all the time, especially anything Windows 8 related. I read some of IW articles just to get my blood boiling, then delete the article. About ready to delete IW entirely. They have become worthless.


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ubm_techweb_disqus_sso_-b3da3b9f0f8591eefdd1839944e9ac12
2012-11-15T19:53:20

Vasya, go away, quit posting. You are saying nothing of value. You have gone off course, missed the point. Quit wasting space. Go kiss you iPad.


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VasyaPupkinsan
2012-11-15T19:02:56

As a tablet consumer I don't feel I've lost much with connecting a printer.... Everthing else in your list does not matter to me on a tablet.

BTW, learn to use iPad, there are tons of Office replacements which are much more usable there. Office actually feels retarded and outdated and for what? For editing resumes? In case Ballmer fires and need to show someone knows Office?
USB and HDMI with mirrored or extended view is there through adapters.

Live Tiles is BS... seriously, poor man's replacement of notification centers.

And that's it.


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VasyaPupkinsan
2012-11-15T18:52:33

Firing head of the project. Microsoft is sued over 32GB storage claim. Consumer tablet costs more than competition.
I did not buy it. I do not want it.
It is based on failed interface of WP7 00..oops, that would be you?


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skyledavis
2012-11-15T18:45:16

Ok, a couple things here: First, Microsoft, as others have said, was very clear on its plans for Surface. The Surface RT was set for Windows 8 Release (10/26) and the Surface Pro was given a loose "three months later" release date. That puts it at or around the end of January. That was always the release date for the Pro, and isn't news. Why Microsoft wanted to approach this is unknown, though part of it could be a desire to focus on one product release at a time, hammering out RT details before moving on to the Pro. That's complete conjecture on my part, though.

The second thing: the Pro is going to run an i5, not an Atom. So, the delays to Clover Trail are not related to the Surface's January release date. The Clover Trail does seem to be delayed, but OEMs are also slow-rolling their tablet strategies as well. The Dell XPS 10 has the same mid-December release date as the Latitude 10. That's an RT tablet that again isn't affected by Clover Trail. The only Windows 8/RT tablet you can find right now (besides the surface RT) is the ASUS VivoTab RT. The Samsung SmartPC is supposed to come out any day now, though, so maybe more are on their way.


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ubm_techweb_disqus_sso_-ea13ae0b7cd7babf3aaf2db7dbbae425
2012-11-15T18:41:54

iPad is better than Surface? LOL.

Does the iPad have a USB port for connecting a printer, backup drive, USB stick, XBox controller, or any other USB devcie? Nope.

Does the iPad have Micros SD card expansion? Nope.

Does the iPad have an integrated kick-stand? Nope.

Can the iPad run two apps side-by-side? Nope.

Does the iPad have Live Tiles? Nope.

Does the iPad support desktop mode which can be extended to a second screen? Nope.

Does the iPad have a Micro HDMI port? Nope.

Does the iPad support multiple users? Nope.

Does the iPad include FREE Microsoft Office? Nope.

All of the above is a YES for the SURFACE RT.

I could keep going, but basically the point is this - There is LOADS that the Surface CAN DO which the iPad CANNOT.


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ubm_techweb_disqus_sso_-ea13ae0b7cd7babf3aaf2db7dbbae425
2012-11-15T18:31:51

What evidence do you have which supports that Surface RT has failed?


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ubm_techweb_disqus_sso_-ea13ae0b7cd7babf3aaf2db7dbbae425
2012-11-15T18:30:21

Show some intelligence and stop commenting with nonsense.


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VasyaPupkinsan
2012-11-15T18:25:48

Whatever, iPad is also CRAP for flying a Mars mission into space or performin a heart surgery.

Surface is way more CRAP than even half of what iPad can do. So...


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