IBM made a big splash today in advance of next week's Lotusphere conference by announcing that Panasonic is abandoning its Exchange-based e-mail infrastructure for IBM's LotusLive hosted e-mail offering. This news, coupled with recent wins by Google for its Apps and Gmail offerings may finally demonstrate that cloud-based collaboration services are starting to gain traction within the enterprise. It's important to note in the IBM Lotus announcement that while iNotes is the initial hook, Lotus expects iNotes adoption to lead to deployment of cloud-based collaboration and social applications including Connections and Quickr as well as project management.
We're starting to get a lot of questions from our enterprise clients about SaaS-based collaboration offerings. Key factors driving interest include potential for cost reduction, simplified infrastructure, and the ability to easily deploy a robust and reliable set of services across the globe. Key concerns limiting interest include the lack of customization, concern that customers will get a "lowest common denominator service" and concerns related to guaranteeing performance of Internet-based applications. I expect to spend a lot of time in 2010 following the rise of cloud-based collaboration.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.