Willow is a key component of Epic's closed-loop medication ordering and administration process, linking pharmacists, ordering physicians, and nurses to a single medication order record. Willow allows pharmacists to monitor medication treatment and improve medical outcomes and patient safety.
Orders from EpicCare flow directly into Willow for verification and dispensing and also appear automatically on the system's electronic medication administration record (eMAR). According to Epic, Willow interfaces with pharmacy automation products for seamless dispensing. Also, pharmacy staff members have direct access to the full chart during verification. Combined with the software's decision-support abilities, pharmacists have the information and tools to actively intervene and avoid potential problems.