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11/20/2012
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6 HIE Vendors: How They Measure Up

Not all health information exchanges have successfully bridged the interoperability gap. A recent KLAS report on HIE vendors evaluated how well they deliver on their promises.
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Medicity has been a leader in the HIE space as an "EMR-agnostic" vendor, according to KLAS. The company has experience with good connectivity, yet their satisfaction scores dropped in the past years due to delays in development and support. The percentage of clients including Medicity in their long-term plans dropped from 93% to 76%, according to the report. In addition, many users use only Medicity's older Grid technology and have a hard time moving to the next level of its HIE capabilities. Some clients, however, use the more comprehensive functionality available through the vendor's ProAccess, MediTrust, and iNexx components, which include a Web portal, a full enterprise master patient index (EMPI), and easier care coordination.

Recommended Reading:

EHR Vendor Promotes Standards-Based Interoperability

Interoperability: Quick Route to Better Care

EHRs Among Today's Top Health IT Hazards

National Health Information Exchange: Why The Delay?

PatientKeeper Demos Medical System Interoperability

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TestSage
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TestSage,
User Rank: Apprentice
8/20/2013 | 9:23:19 PM
re: 6 HIE Vendors: How They Measure Up
It is important to choose the package that fits your requirements, it also very important to have the right infrastructure and to make sure that your software and infrastructure match. By load testing your application with virtual users, you can ensure you'll get the right performance before you go live. There are two schools of thought when it comes to automated performance testing. One looks at the back-end database and network activity to derive the performance. The other looks at time it takes the end-user to perform a task. We believe that true performance testing of any healthcare systems should be tested from the end user perspective and that is why we created our testing suite. Find out more at http://www.nrgglobal.com/healt...
Bart Riley
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Bart Riley,
User Rank: Apprentice
11/29/2012 | 6:20:22 PM
re: 6 HIE Vendors: How They Measure Up
Everyone should consider the fact that KLAS reviews are pay-to-play, which is an inherent conflict of interest for fairly evaluating software. Favorable review frequently go to the highest bidder.
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