Healthcare // Clinical Information Systems
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11/20/2012
03:35 PM
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6 HIE Vendors: How They Measure Up

Not all health information exchanges have successfully bridged the interoperability gap. A recent KLAS report on HIE vendors evaluated how well they deliver on their promises.
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According to KLAS, dbMotion is "winning clients on a platform designed for data aggregation and analytic reporting." Scores from a few live sites had been positive, but, the report continued, only a few have fully implemented the platform. Clients are excited about the "innovative" technology and described the application as easy to use. The tool can also take significant time to normalize multiple EMR vendors' data, and some clients felt support is insufficient once they go live with the HIE. One client said dbMotion is "trying" and has a good product, but the vendor's implementation services and after-install support "left them wanting… [T]heir product is newer technology, so we are early in the adoption curve, and dbMotion's project implementation techniques are not good."

Recommended Reading:

EHR Vendor Promotes Standards-Based Interoperability

Interoperability: Quick Route to Better Care

EHRs Among Today's Top Health IT Hazards

National Health Information Exchange: Why The Delay?

PatientKeeper Demos Medical System Interoperability

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TestSage
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TestSage,
User Rank: Apprentice
8/20/2013 | 9:23:19 PM
re: 6 HIE Vendors: How They Measure Up
It is important to choose the package that fits your requirements, it also very important to have the right infrastructure and to make sure that your software and infrastructure match. By load testing your application with virtual users, you can ensure you'll get the right performance before you go live. There are two schools of thought when it comes to automated performance testing. One looks at the back-end database and network activity to derive the performance. The other looks at time it takes the end-user to perform a task. We believe that true performance testing of any healthcare systems should be tested from the end user perspective and that is why we created our testing suite. Find out more at http://www.nrgglobal.com/healt...
Bart Riley
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Bart Riley,
User Rank: Apprentice
11/29/2012 | 6:20:22 PM
re: 6 HIE Vendors: How They Measure Up
Everyone should consider the fact that KLAS reviews are pay-to-play, which is an inherent conflict of interest for fairly evaluating software. Favorable review frequently go to the highest bidder.
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