According to the KLAS report, Epic is a "highly regarded portal product with robust functionality." The portal is available only to Epic clients for data from Epic EMRs, yet it accounted for 42% of total portal users in the report's interview sample. In the report, Epic MyChart had the highest percentage of clients sharing clinical data and provider messaging. It was also ranked as easy to use and popular among patients. Some respondents said they want to implement more advanced functionalities into the system, like connectivity with home health devices. Overall, the report concluded Epic holds an advantage in its customer base due to integration benefits and its single-vendor strategy.