Meaningful Use has put new strains on providers in terms of patient engagement, but these portals help ease the burden, says recent KLAS report.
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RelayHealth is the second most-used vendor and is also considered a best-of-breed vendor according to the study. The portal, RelayAccount, is widely adopted for bill pay and statements, but it doesn't support clinical activities. Other users opt for RelayHealth's HIE-based portal for sharing clinical data with patients, and a handful of clients use both solutions. In addition, a large portion of RelayHealth's portal clients are also clients of RelayHealth's parent company, McKesson. However, neither of the RelayHealth portal options are tied to McKesson EMRs.
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