Products: For doctors' offices: Allscripts Enterprise EHR, Allscripts Professional EHR, Allscripts MyWay. For hospitals: Sunrise Clinical Manager. For hospital-employed physician practices: Sunrise Ambulatory Care.
The Basics: Allscripts' electronic health record (EHR) products can be run on premises, which requires onsite IT support, or via a software-as-a-service (SaaS) model, which does not. They work on almost any device, including desktops, laptops, tablets and the iPad. Allscripts Remote and Sunrise Mobile MD provide access via a variety of smartphones.
The products use Windows and Microsoft SQL Server. They are scalable and can be used by solo doctors' practices all the way up to entire hospital systems. Pricing varies according to the product and how it is implemented.
Multiple levels of security -- similar to those used to guard credit card transactions -- protect patient data. Because data is stored on servers in a secure location, if a physician's computer or phone is stolen, the patient data is still safe.
Allscripts merged with Eclipsys in September. The combined company serves 180,000 doctors, 1,500 hospitals and 10,000 post acute care organizations.
Value To Doctors: Some of Allscripts' products are designed to not require customization, but others can be tailored to meet the needs of a particular organization. Allscripts has a self-service portal that allows patients to obtain their health records. All of Allscripts' solutions support e-prescribing.