Healthcare // Electronic Health Records
News
10/28/2011
02:36 PM
Connect Directly
RSS
E-Mail
50%
50%
Repost This

EHR Training: Are Your Doctors Fully Prepped?

Clinicians need more EHR instruction than they now receive, report says.

Health IT Boosts Patient Care, Safety
(click image for larger view)
Slideshow: Health IT Boosts Patient Care, Safety
If clinicians hope to use electronic health records (EHR) to improve patient care, they will have to be fully versed in how to use them--but a new survey suggests they are not getting the training they need. An AmericanEHR Partners report reveals doctors need at least three to five days of EHR training, but nearly half (49.3%) receive three or fewer days.

The survey, summed up in The Correlation of Training Duration With EHR Usability and Satisfaction: Implications For Meaningful, interviewed more than 2,300 physicians, physician assistants, and nurse practitioners who use nationally certified ambulatory EHR products. The poll was conducted between April 2010 and July 2011 to gauge views and attitudes regarding the respondents' satisfaction with EHR systems.

Other key findings revealed that:

-- Overall satisfaction with an EHR was highly correlated with whether the respondent was involved in the EHR selection process.

-- Ratings on ease of use for basic EHR features required for Meaningful Use continue to improve with more than two weeks of training.

[For more background on e-prescribing tools, see 6 E-Prescribing Vendors To Watch.]

-- Ratings on ease of use for specific Meaningful Use measures varied significantly. More training--at least one week--was correlated with improvement in the reported usability of advanced EHR features (e.g. checking patient-specific formularies, importing medication lists, and medication reconciliation).

"What was surprising to me about the study's findings is that there is a mismatch between what the demonstrated needs are and what is actually happening in the market right now," said Alan Brookstone, CEO at Cientis Technologies Inc, in an interview with InformationWeek.

AmericanEHR Partners was founded by the American College of Physicians and Cientis Technologies, and is supported by 14 additional professional societies and content partners with a combined membership of more than 350,000 clinicians.

According to Brookstone, clinicians' ability to use EHRs is critical to the success of the federal government's initiatives to support the adoption and meaningful use of EHR systems. As the industry braces for more rigorous quality and performance measurements, which will come with the demands of Meaningful Use Stage 2, providers will need even more training on these systems.

"When you do an initial implementation, in order to just get people started on using an EHR system properly, they need at least three to five days of training. However, in order to get effective use they need a lot more than that," Brookstone said. "I think the key question to ask is where do you find the sweet spots? We need to know what is adequate in order to achieve a basic standardized level of use of these systems because they are like any other technical tool. It's going to take people time to become competent users of EHRs."

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
MediWorx
50%
50%
MediWorx,
User Rank: Apprentice
11/4/2011 | 7:38:00 PM
re: EHR Training: Are Your Doctors Fully Prepped?
I am very pleased that light is finally being shed on this topic. It makes perfect sense, but so many practices have underestimated the impact of adequate training.
www.mediworx.net/support
cmitchell
50%
50%
cmitchell,
User Rank: Apprentice
11/2/2011 | 8:09:58 PM
re: EHR Training: Are Your Doctors Fully Prepped?
As a physician trainer of EHR systems in a large teaching healthcare institution, I fully support all of the points made in this article. I have been responsible for training physicians from a paper environment to EHR and transitioning from a fully functioning EHR to another vendor. Regardless, physicians a) must be involved in the design process b) be given dedicated time for training and practice c) have sufficient at-the-elbow support at go-live and beyond. If any one of these 3 are lacking, success is compromised.
Lisa Henderson
50%
50%
Lisa Henderson,
User Rank: Apprentice
11/1/2011 | 11:32:22 PM
re: EHR Training: Are Your Doctors Fully Prepped?
Based on this article, and the one posted about the National Institute of Standards and Technology wanting input on how to make EHRs more usable, it would seem that more clinicians should be involved in the EHR design process to help in both the training and usability issues.

Lisa Henderson, InformationWeek Healthcare, contributing editor
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Elite 100 - 2014
Our InformationWeek Elite 100 issue -- our 26th ranking of technology innovators -- shines a spotlight on businesses that are succeeding because of their digital strategies. We take a close at look at the top five companies in this year's ranking and the eight winners of our Business Innovation awards, and offer 20 great ideas that you can use in your company. We also provide a ranked list of our Elite 100 innovators.
Video
Slideshows
Twitter Feed
Audio Interviews
Archived Audio Interviews
GE is a leader in combining connected devices and advanced analytics in pursuit of practical goals like less downtime, lower operating costs, and higher throughput. At GIO Power & Water, CIO Jim Fowler is part of the team exploring how to apply these techniques to some of the world's essential infrastructure, from power plants to water treatment systems. Join us, and bring your questions, as we talk about what's ahead.