Re: Is this something hospitals can fix?
"Not worth keeping around" is an understatement.
6 feet under, to be specific.
Want to see an example of what hospitals try to do to protect their bad health IT investment? 
How about Motions for Prior Restraint (unconstituional gag orders)? See http://hcrenewal.blogspot.com/2013/08/who-would-have-thought-comrades-that.html
Good Health IT ("GHIT") provides a good user experience, enhances cognitive function, puts essential information as effortlessly as possible into the physician's hands, can be easily, substantively and cost-effectively customized to the needs of medical specialists and subspecialists, keeps eHealth information secure, protects patient privacy and facilitates better practice of medicine and better outcomes.
Bad Health IT ("BHIT") is ill-suited to purpose, hard to use, unreliable, loses data or provides incorrect data, is difficult and/or prohibitively expensive to customize to the needs of different medical specialists and subspecialists, causes cognitive overload, slows rather than facilitates users, lacks appropriate alerts, creates the need for hypervigilance (i.e., towards avoiding IT-related mishaps) that increases stress, is lacking in security, compromises patient privacy or otherwise demonstrates suboptimal design and/or implementation.