Healthcare // Patient Tools
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2/14/2014
09:06 AM
Alison Diana
Alison Diana
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10 Waiting Room Apps That Engage Patients

Waiting room stress raising your patients' blood pressure? Use these apps to keep patients busy and your practice running smoothly.
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iPads and prosthodontics 
When patients visit Dr. Jonathan Ferencz's NYC prosthodontics practice, they complete their admission forms on an iPad instead of paper. They use a stylus to sign forms, and staff emails the information into a database. The specialist also uses the iPad to share treatment options, including photos, with clients, and technicians review digital images on tablets to create dental prosthetics. Patients waiting for appointments can also use an office iPad to surf the Web.

Using tablets sends a message to patients, according to Dr. Ferencz. 'It conveys a subliminal message that this office is up to date technologically,' he pointed out, 'so they know that we're up to date in our dentistry as well.'

Source: NYC Prosthodontics

iPads and prosthodontics
When patients visit Dr. Jonathan Ferencz's NYC prosthodontics practice, they complete their admission forms on an iPad instead of paper. They use a stylus to sign forms, and staff emails the information into a database. The specialist also uses the iPad to share treatment options, including photos, with clients, and technicians review digital images on tablets to create dental prosthetics. Patients waiting for appointments can also use an office iPad to surf the Web.

Using tablets sends a message to patients, according to Dr. Ferencz. "It conveys a subliminal message that this office is up to date technologically," he pointed out, "so they know that we’re up to date in our dentistry as well."

Source: NYC Prosthodontics

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Marilyn Cohodas
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Marilyn Cohodas,
User Rank: Author
8/7/2014 | 11:32:38 PM
Re: All very cool apps but...
Hi Rob,

It's called Healow. Good luck!
RobGordon
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RobGordon,
User Rank: Apprentice
8/7/2014 | 11:19:19 PM
Re: All very cool apps but...
Hi Marilyn

I was interested in your post because integration is something I'm familiar with. At least how hard integrating data between applications is!

I'm trying to get my head around a software solution for people who care about their health.

Can you give me a link to your GP's app?

I'd love to see what they are offering

Sincerely 
Rob Gordon

South Australia

 
Susan Fourtané
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Susan Fourtané,
User Rank: Ninja
2/17/2014 | 4:27:18 AM
An updated doctor inspires trust
Alison, 

All the apps sound great. I would have a hard time trying to choose only one. However, this part contrasts so much with Lorna's doctor that it deserves a mention: 

"Using tablets sends a message to patients, according to Dr. Ferencz. "It conveys a subliminal message that this office is up to date technologically," he pointed out, "so they know that we're up to date in our dentistry as well.""

Indeed. This is a doctor I would choose and would trust his knowledge is updated, too. 

-Susan
Susan Fourtané
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Susan Fourtané,
User Rank: Ninja
2/17/2014 | 4:06:11 AM
Re: All very cool apps but...
Lorna, 

Your plan sounds very nice. :) 

I tried to think of the reasons why your doctor wouldn't allow the use of cell phones not eve for texting, but I couldn't come up with any good reason. Did you ever ask him the reasons for this? 

-Susan 
Kristin Burnham
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Kristin Burnham,
User Rank: Author
2/14/2014 | 1:49:31 PM
Re: All very cool apps but...
The highest-tech health care professional I see is my dentist, who just added text alerts. Sigh.
David F. Carr
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David F. Carr,
User Rank: Author
2/14/2014 | 1:22:00 PM
Re: All very cool apps but...
The best thing about having a smart phone is never having to be bored. Stink eye be damned
Marilyn Cohodas
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Marilyn Cohodas,
User Rank: Author
2/14/2014 | 11:58:16 AM
Re: All very cool apps but...
A doctor defended physicians who refuse to respond to patient emails -- about medical concerns, no less --  with this excuse: "because some people want to be my penpal." Translation: I can't bill for that time."
Lorna Garey
IW Pick
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Lorna Garey,
User Rank: Author
2/14/2014 | 11:52:01 AM
Re: All very cool apps but...
Printing this and sending to my doctor anonymously. There's a big sign when you walk in, "No Cell Phone Use" -- and, they don't just mean talking. You get a stink eye for texting. Wi-Fi? No way. It's like they have a stake in forcing people to read 2011 copies of Men's Health.
Marilyn Cohodas
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Marilyn Cohodas,
User Rank: Author
2/14/2014 | 10:44:22 AM
Re: All very cool apps but...
My GP has a mobile app which is very good, for the most part. Keeps track of my appointments, recent tests, and I can even use it to refil a Rx. But as I get older (sigh) and see more specialists, the lack of integration is frustrating....  I think it's a reflection about how disconnected patient care truly is. It's the patient that controls the process and part of your job in staying healthy is keeping your providers informed about your health. Wish there was an app for that!
Alison_Diana
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Alison_Diana,
User Rank: Author
2/14/2014 | 10:42:55 AM
No Thanks!
My doctor has long wait times because he gets a lot of calls from the hospital. I didn't know this when I first started seeing him, but I stick with him because I've found him to be a terrific doctor for my needs. However, I do check sites like Vitals.com when I'm looking for a physician and wait times are one consideration. When I read reviews that say people waited for 20, 30, 60 minutes, I immediately scratch that physician off my list of contenders unless there's some really incredible reason that I have to see him/her. Many of these solutions are relatively inexpensive, considering the ROI of happier or better educated patients. 
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