Eliza Corp. says its Medication Adherence Solution captures insights on adherence behaviors in patients' own words and makes them actionable. The company gathered feedback from medical adherence interactions and used them to shape the tool, which is a multi-modal program that assesses and addresses member adherence to treatment. The tool also provides resources relevant to a member's specific medication questions and needs and, when appropriate, offers real-time transfers to the members' dispensing pharmacy.
Eliza's tool includes a series of automated, interactive phone calls and emails, triggered by behaviors. The tool offers education, and it gauges members' understanding of their regimen and self-efficacy. Eliza Medication Adherence Solution keeps providers in the loop by giving them alerts on which patients are non-compliant with their medications. Pictured above is a sample screenshot of the tool.