Hospitals can go beyond Meaningful Use requirements to make patients happier and healthier and the bottom line better. Consider these ideas.
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After installing Patient Prompt, Cardiovascular Institute of the South reduced no-show appointments by 25%, said administrator Hailey Fontenac. The appointment reminder software, compatible with most practice management and EHR systems, contacts patients via text, email, or voice and quickly updates the scheduling system based on patients' comments. As a result, service improves; patients whose appointments had been scheduled for a later date can be moved up, and staff doesn't wait for no-shows to appear.
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