12:36 PM
Connect Directly

Home Office Users Lead Consumer VoIP Charge: Study

Income-generating or corporate-provided home offices are two to three times more likely to sign up for VoIP in the next 12 months than the average household, a new IDC study says.

Households with home offices will drive consumer adoption of voice-over-Internet (VoIP) in the next year, a research firm said Wednesday.

In a research note, Framingham, Mass.-based IDC claimed that income-generating or corporate-provided home offices are two to three times more likely to sign up for VoIP in the next 12 months than is the average household.

By IDC's survey results, 39 percent of corporate home offices and 24 percent of home-based businesses are interested in or already using VoIP. In comparison, only 11 percent of households without home offices are what the research firm called "VoIP aware."

"Home offices will adopt VoIP communications at a faster rate than U.S. households overall," said Chris Hazelton, IDC senior analyst, in a statement. "Although cost savings are important, features such as convergence with mobile phones will be increasingly important to home offices."

Even those expressing interest in VoIP, however, remain wary of the service, said Hazelton, and frequently add it as a second communication technology without ditching traditional the landline phone service.

Comment  | 
Print  | 
More Insights
IT's Reputation: What the Data Says
IT's Reputation: What the Data Says
InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest September 24, 2014
Start improving branch office support by tapping public and private cloud resources to boost performance, increase worker productivity, and cut costs.
Twitter Feed
InformationWeek Radio
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.