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9/19/2002
10:15 PM
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Hospitality & Travel:
A Year In Review

How are companies that InformationWeek considers as IT innovators changing to stay competitive? Examine year-over-year shifts in business-technology practices and priorities in this InformationWeek 500 2002 and 2001 comparison.

IN A NUTSHELL
INSIDE COMPANIES
Average portion of revenue spent on IT
3%
Companies providing customized solutions to customers
43%
Companies seeking IT patents, trademarks, or copyrights
24%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
14%
Services or outsourcing
10%
Research and development
5%
Salaries and benefits
37%
Applications
23%
Everything else
11%
INDUSTRY FINANCIALS
Average year-over-year revenue change
-97.5%
Average year-over-year net income change
-14.2%
DATA: InformationWeek research

2001 SnapShot 500/Hospitality & Travel
Inside companies
Average portion of revenue spent on IT 3%
Portion of IT organizations that sell services or IT products to other companies 41%
Portion of companies that say wireless E-commerce will contribute to E-business revenue stream 82%
Senior IT executive is a member of executive management committee 94%
Average portion of customers included in electronic supply chain 28%
How companies divide their IT budgets
New product and technology purchases 18%
IT consulting and outsourcing 11%
Research and development 4%
Salaries and benefits 35%
Applications 22%
Everything else 10%
How often companies re-examine their IT spending plans
Daily 6%
Weekly -
Monthly 41%
Quarterly 41%
Twice a year -
Annually 12%
DATA: INFORMATIONWEEK RESEARCH

Return to: I.T. Lets Companies Say 'Be Our Guest'

Return to the 2002 InformationWeek 500 homepage

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