re: How IT Can Reclaim Social Relevance
Solid points, though I would say the social apps are just the beginning of social business. We see clearly that organizations are transforming customer care (SAP, Intuit, Dell, Time Warner Cable), product development (too numerous to mention), supply chain management (Teva, Nike) , and workforce collaboration (BASF, News Corp, Alcatel-Lucent) by strategically applying social as a line-of-business activity, not just merely deploying social software in hopes something good happens.
As for BYOD, I only brought that up because it's a direct onramp for many viral social tools. It should really be called BYOT (Bring Your Own Technology) but that idea is not as well known yet. Thanks for the insight though, I think your comments are largely on the mark.