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HP Settles California 'Pretexting' Charges, Pays $14.5 Million

In This Issue:
1. Editor's Note: A Happy New Year For IT Workers
2. Today's Top Story
    - HP Settles California 'Pretexting' Charges, Pays $14.5 Million
Related Stories
    - Virtual Worlds Collide With Real Laws
    - Are Background Checks Necessary For IT Workers? Ask UBS PaineWebber
    - FTC Mails Refund Forms To ChoicePoint Data Breach Victims
    - Anti-Spyware Orgs Seek Investigation Of MP3 Site
3. Breaking News
    - Group Chat Evolving Into E-Mail 2.0
    - Executives Torn Whether Tech Gadgets Help, Hurt Work-Life Balance, Survey Says
    - Microsoft To Fix Six Flaws Next Week
    - IBM Votes Against Microsoft's Open XML
    - Microsoft: Vista Wireless Access Could Cause Laptop Battery Drain
    - Google Offers PayPal Competitor At No Charge
    - Mobile PCs Actually Not So Mobile
    - Spam Soars, Expect Worse In 2007
    - Most Americans Want Electronic Health Data, But Fear For Privacy
    - Google Audio Ads Beta Begins
    - Mainframe Clone Maker To Continue Sales Program Despite IBM Patent Suit
4. In Depth: Outsourcing
    - Bank Of America Outsources Benefits Administration
    - Beyond India: Indian Outsourcer Turns To Malaysia
    - Cisco To Triple Workforce In India By 2011, Plans New Globalization Center There
    - EDS Wins Purchase Agreement From Veterans Affairs
    - EDS Taps Offshoring Advocate As New President
    - Russia Claims IBM Employees Sought To Defraud Country's Pension Fund
5. Voice Of Authority
    - Vista Patching Promises To Make Us Safer
6. White Papers
    - Capitalizing On Intelligent Platform Management Interface
7. Get More Out Of InformationWeek
8. Manage Your Newsletter Subscription

Quote Of The Day:
"There are more of them than us." - Herb Caen


1. Editor's Note: A Happy New Year For IT Workers

2007 is shaping up to be a good year for IT professionals, but not necessarily for IT managers, unless you take some defensive measures now, to help lock in staff loyalty and bolster job satisfaction levels.

There have been a number of recent reports predicting a tighter IT labor market next year—though for once they mean fewer bodies to fill jobs, versus the fewer-jobs-for-more-bodies problem that has been plaguing the field for last five years or so.

Outsourcing is continuing to grow—but with less anticipated impact on U.S. IT workers, say some analysts. The issue, according to Dice CEO and president Scot Melland, is more one of companies seeking to fill jobs and to continue overseas expansion efforts than of cost cutting.

For U.S. workers, this should mean more job security, more career opportunities, and perhaps a more responsive and flexible management team. It apparently won't necessarily mean much more money. Which means IT managers will have to work harder next year on retention and recruiting issues.

Why? Because the tight labor market is expected to lead to more poaching of staff, for one. For another, if you can't offer more money, you'd better be prepared to offer something in its stead. Fortunately, survey after survey seem to agree that most workers today value more time off or a more flexible work arrangement over a promotion or pay raise. Savvy IT managers can use this to their advantage when recruiting or preparing for reviews of current staff. Other retention tips from Melland include making sure your team has sufficient opportunity to keep their skills current, giving them the flexibility to choose the training they want, and making sure your compensation levels are competitive for your area. What will you be looking for job-wise in 2007 from your employers, and what changes or opportunities do you think you'll be seeing? Drop us a line here and let us know.

On another subject, be sure to watch tomorrow for a special Saturday edition of the InformationWeek Daily. We'll present a holiday gift guide created by our product reviews team, covering some 80 products.

Patricia Keefe
pkeefe@cmp.com
www.informationweek.com


2. Today's Top Story

HP Settles California 'Pretexting' Charges, Pays $14.5 Million
Most of the money from the settlement will establish a new fund to fight violations of privacy and intellectual property rights, while HP promises to adopt corporate governance reforms.

Related Stories

Virtual Worlds Collide With Real Laws
Legal experts and game players closely watch lawsuit against Second Life, which asks courts to clarify the legal status of virtual property.

Are Background Checks Necessary For IT Workers? Ask UBS PaineWebber
UBS failed to do a background check when it hired Roger Duronio as a full-time systems administrator, so it never discovered his criminal record. Duronio will be sentenced next week for crashing UBS's systems and causing millions in damages.

FTC Mails Refund Forms To ChoicePoint Data Breach Victims
Reparation forms must be postmarked by Feb. 4 to be considered, according to the FTC.

Anti-Spyware Orgs Seek Investigation Of MP3 Site
Two anti-spyware groups asked the Federal Trade Commission on Thursday to shut down FastMP3Search.com.ar for allegedly stuffing users' machines with spyware, stating that they believed the Argentine site was one of the world's worst spyware spreaders.


3. Breaking News

Group Chat Evolving Into E-Mail 2.0
More than just a substitute for e-mail, group chat is a productivity booster that's becoming a must-have app in the enterprise. Here's what to consider as you assess how to integrate the technology into your infrastructure.

Executives Torn Whether Tech Gadgets Help, Hurt Work-Life Balance, Survey Says
Execs are split on whether tech tools such as PDAs and smartphones make staying in touch with work more convenient at the expense of personal and family time.

Microsoft To Fix Six Flaws Next Week
Microsoft doesn't disclose the exact components, services, or applications to be patched prior to delivering the updates but only offers clues about what it plans to fix.

IBM Votes Against Microsoft's Open XML
Ecma General Assembly voted Thursday on whether to send the Microsoft Office 2007 spec to ISO for approval.

Microsoft: Vista Wireless Access Could Cause Laptop Battery Drain
Users running Windows Vista on laptops may see batteries draining faster than they expect, Microsoft said in a warning on a company blog, because some wireless access points aren't configured to take advantage of the new operating system's Wi-Fi power-saving mode.

Google Offers PayPal Competitor At No Charge
Promotion aims to grab customers from rival online payment service during the busy holiday shopping season.

Mobile PCs Actually Not So Mobile
Companies and consumers may buy laptops thinking that they're going mobile. But a new study shows that most laptops don't do a lot of traveling.

Spam Soars, Expect Worse In 2007
A huge increase in the number of spam botnets and a major jump in the use of both image- and document-based spam have caused the volume of spam to increase 143% this year.

Most Americans Want Electronic Health Data, But Fear For Privacy
Nearly two-thirds—65%—of U.S. consumers want personal electronic health records, but 80% of them have concerns about the misuse and security of their information.

Google Audio Ads Beta Begins
Google says users of the system will be able to target customers by location, station type, day of the week, and time of day.

Mainframe Clone Maker To Continue Sales Program Despite IBM Patent Suit
Platform Solutions is in the midst of an early ship program with trial customers and plans full commercial availability of its Intel-based IBM mainframe clones in early 2007.

All Our Latest News

----- The latest research, polls, and tools -----

Ready, Set, Go?
Will the release of Vista provide business technology professionals with the security and functionality they've been hoping for? Learn how nearly 700 business technology professionals answered these questions and more in InformationWeek Research's report Windows Vista: Ready, Set, Go?

Optimize CIO Effectiveness 360-Degree Tool
This online tool can be used by CIOs and their colleagues to obtain an objective analysis of how effective they are from a 360-degree viewpoint. The tool can also be used to enable your level of CIO effectiveness. This is done via a unique and confidential URL that is distributed to your colleagues. Once they complete the survey, you'll be sent a confidential report with the results of the survey segregated by business demographic. You can then compare your results to the aggregated results of more than 700 business-technology professionals surveyed in the Optimize CIO Effectiveness study featured in this month's issue of Optimize magazine and at
http://www.optimizemag.com

-----------------------------------------


4. In Depth: Outsourcing

Bank Of America Outsources Benefits Administration
Under a five-year deal, ExcellerateHRO will provide Bank of America operations in the United Kingdom, Ireland, and Canada with benefits plan services for about 10,000 employees.

Beyond India: Indian Outsourcer Turns To Malaysia
Satyam's new 2,000-seat center will be located in Cyberjaya, about 50 kilometers south of Kuala Lumpur, and will provide services to customers in the United States, the Middle East, and Asia.

Cisco To Triple Workforce In India By 2011, Plans New Globalization Center There
In a press event in India, Cisco CEO John Chambers said the company likely would more than triple its workforce in India, from 2,000 now to more than 6,000 over the next several years.

EDS Taps Offshoring Advocate As New President
Ron Rittenmeyer, a strong proponent of hiring tech workers in low-cost countries like India and China, was promoted to president; he retains his current role as chief operating officer.

EDS Wins Purchase Agreement From Veterans Affairs
EDS is one of eight outsourcers selected by the VA to perform work under its Vista Contractor Services Program, through which the VA plans to modernize its IT systems.

Russia Claims IBM Employees Sought To Defraud Country's Pension Fund
Russia's Ministry of the Interior says it's investigating a $4 million computer equipment kickback scheme involving IBM employees and employees of Russia's national pension fund, as well as staffers at IBM local partners R-Style and Lanit.


5. Voice Of Authority

Vista Patching Promises To Make Us Safer
Now that Jim Allchin, the co-chief of Microsoft's Windows group, has booted Vista out the door, it seems he has lots of time on his hands. Time enough to blog and blog again, it seems, as the Vista team's blog site has lately seen several entries from Allchin. Tuesday's entry, though, was timely.


6. White Papers

Five Reasons Every IT Organization Needs To Capitalize On Intelligent Platform Management Interface
As a standardized systems management interface, Intelligent Platform Management Interface simplifies the management of today's multivendor environments. Learn how IPMI can help you better manage more infrastructure with fewer resources.


7. Get More Out Of InformationWeek

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