Hyundai Motor America CIO Rich Hoffman, speaking at InformationWeek's Fall conference last week, talked about how Hyundai has set a goal to sell 1 million cars by 2010, more than three times its sales today, and what business technology it needs to accomplish that. Hyundai, which spends 0.3% of sales on IT, compared with the automotive industry's average of 1% to 1.5%, has taken an approach Hoffman calls focusing on "the vital few" IT projects. From a technology standpoint, those include data warehousing, security, voice-response and Web self-service tools for customer service, and training and learning development.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.