Hyundai Motor America CIO Rich Hoffman, speaking at InformationWeek's Fall conference last week, talked about how Hyundai has set a goal to sell 1 million cars by 2010, more than three times its sales today, and what business technology it needs to accomplish that. Hyundai, which spends 0.3% of sales on IT, compared with the automotive industry's average of 1% to 1.5%, has taken an approach Hoffman calls focusing on "the vital few" IT projects. From a technology standpoint, those include data warehousing, security, voice-response and Web self-service tools for customer service, and training and learning development.
5 Top Federal Initiatives For 2015As InformationWeek Government readers were busy firming up their fiscal year 2015 budgets, we asked them to rate more than 30 IT initiatives in terms of importance and current leadership focus. No surprise, among more than 30 options, security is No. 1. After that, things get less predictable.