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Justin Herman (@JustinHerman)

Twitter Bio:: Federal #SocialGov for the people, haunted by API, Tech Lady Mafia Men's Aux., fmr. Congressional aide & veteran @AFSpace @USAF_ACC officer. Tweets unofficial.
Location:: Our Nation's Capital, D.C.
Website:: http://goo.gl/oR3N6

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2012 Government Web and New Media Conference

|6 Influencers

2012 Government Web and New Media Conference

Government employees and contractors who use online tools and social media to meet their agency mission, including: agency web and new media directors, CIO/IT staff, program managers, public affairs personnel, web content writers and editors, usability specialists, designers, customer service advocates, and anyone else interested in and involved with government web and new media efforts.

The annual Government Web and New Media Conference

Have Any Government Social Media Activities Led to Really Obvious Results?

|5 Influencers

I had lunch today with Bill Greeves, CIO of Wake County, North Carolina, and author of "Social Media in the Public Sector Field Guide." As we were talking about the use of social media in government, we could not think of any really clear examples where a public sector organization has cited specific, demonstrable results from the use of social media (other than maybe CDC, who puts their metrics out there for all to see). For instance, do you know of any organizations that have:- Run a strategic social media campaign that aimed at hitting a specific number of pageviews, document downloads, or some other clear metric that would indicate successful

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