InformationWeek: The Business Value of Technology

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Gene Marks

Gene Marks (@genemarks)

Twitter Bio:
I run a 10-person CRM consulting firm and write weekly for the NY Times, Forbes, http://t.co/4ewGMKtZ, Huff Post and Phila Magazine http://t.co/fDeHi1Bz
Location:
Philadelphia, PA
Website:
http://www.quickerbetterwiser.com

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Ivana Taylor YouTern Sameer Patel Ramon Ray Amy Cosper Liz King Amy Porterfield Aymee Zubizarreta Amber Osborne Scott Allen Barbara Rozgonyi Gene Marks Lara Galloway John Lichtenberger Courtney Colwell SmallBizBee Brian Lenhart Travis Campbell Cheryl Isaac Contemporary VA ShirleyGeorgeFrazier Alexandra Levit Mark Ginnebaugh Mike Saunders Sarah Joel Maeda Tim Berry Dion Hinchcliffe Jonathan Fields Dr. Alan Glazier Lauren Vargas Melinda Emerson UBM Tech Electronics ShelHorowitzGreenMkt Janice Lederman True Small Business Melanie Strick Jo Dodds Khaled ElAhmad Angela LoSasso Mari Smith Business Blueprint Jonathan Usher Warren Whitlock Jason Evanish SBMCOE Anita Campbell TJ McCue Phil Gerbyshak Tom Snyder Susan Oakes Henry Stradford remarkablogger Eric Andersen

Gene Marks's Selections From the Web

A new study has revealed that almost eight out of ten companies (79.2 percent) use social media sites to monitor and extract information relating to their competitors.

The survey, conducted by competitive intelligence software providers Digimind, noted that some 62.5 percent of firms use Twitter to perform this very legal yet highly beneficial corporate espionage, which was second only to LinkedIn (69.4 percent), but far ahead of Facebook (47.2 percent) and Google+ (35.2 percent).

The data showed that firms also track industry developments and consumer trends using social media tools.

While almost

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