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United Stationers, a wholesale distributor of office products, is transforming itself into a provider of broader, revenue-generating services, such as online marketing and technology, to resellers.
The company provides a range of services to help 25,000 resellers with e-commerce, including cross-media content for print, the Web and e-mail. Its search engine is embedded in hundreds of reseller Web sites.
Increasingly, United Stationers also is selling technology. It offers resellers a wholesale distribution software suite that they can customize. And it recently acquired MBS Dev, a software and services provider to resellers, so it can provide more services, including integration of e-commerce and other business functions, such as customer service, purchasing, finance, credit and collections, and analytics.
Next, United Stationers plans to create a development laboratory for online marketing and merchandising techniques for office products. It's also planning a private cloud that will provide a revenue-generating ERP and e-commerce offering to resellers.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.