United Stationers, a wholesale distributor of office products, is transforming itself into a provider of broader, revenue-generating services, such as online marketing and technology, to resellers.
The company provides a range of services to help 25,000 resellers with e-commerce, including cross-media content for print, the Web and e-mail. Its search engine is embedded in hundreds of reseller Web sites.
Increasingly, United Stationers also is selling technology. It offers resellers a wholesale distribution software suite that they can customize. And it recently acquired MBS Dev, a software and services provider to resellers, so it can provide more services, including integration of e-commerce and other business functions, such as customer service, purchasing, finance, credit and collections, and analytics.
Next, United Stationers plans to create a development laboratory for online marketing and merchandising techniques for office products. It's also planning a private cloud that will provide a revenue-generating ERP and e-commerce offering to resellers.