News
News
9/9/2010
06:44 PM
InformationWeek
InformationWeek
Slideshows
Connect Directly
RSS
E-Mail
50%
50%
Repost This

InformationWeek 500: 20 Great Ideas To Steal

These InformationWeek 500 innovators are trying unique approaches to solve business problems. Could your company use a few extra bright ideas?
Previous
16 of 20
Next


In mid-2008, Verizon Wireless needed to make a drastic change to its retail sales system. The existing one lacked the speed and flexibility Verizon's more than 2,400 retail outlets needed. The company decided to create a streamlined sales-order processing system, called SHOPP, aimed at reducing the sales transaction time and improving efficiency.

SHOPP's interface provides a simple and intuitive view of everything sales reps need to complete an order, including a real-time credit module, pricing and discounting modules, and a payment and signature module that makes sure a device is ready to use when the customer leaves the store. SHOPP can be used on a mobile tablet PC, letting sales reps move through the store while completing the entire sales transaction.

SHOPP has cut order processing time by at least 40%, saving about 500,000 hours of order processing time across the company. And within IT, it has replaced four separate order processing applications, resulting in a single code base. This has driven operational efficiencies across the technology group, while reducing maintenance, development, and training costs.

Previous
16 of 20
Next
Comment  | 
Print  | 
More Insights
The Agile Archive
The Agile Archive
When it comes to managing data, donít look at backup and archiving systems as burdens and cost centers. A well-designed archive can enhance data protection and restores, ease search and e-discovery efforts, and save money by intelligently moving data from expensive primary storage systems.
Register for InformationWeek Newsletters
White Papers
Current Issue
Video
Slideshows
Twitter Feed
Audio Interviews
Archived Audio Interviews
GE is a leader in combining connected devices and advanced analytics in pursuit of practical goals like less downtime, lower operating costs, and higher throughput. At GIO Power & Water, CIO Jim Fowler is part of the team exploring how to apply these techniques to some of the world's essential infrastructure, from power plants to water treatment systems. Join us, and bring your questions, as we talk about what's ahead.