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CenterPoint Properties, an industrial real estate developer, was wrestling with out-of-control growth of unstructured data. Critical information was locked up in people's in-boxes, hurting overall productivity.
When content management systems didn't solve the problem, CenterPoint looked closer and discovered that employees preferred Outlook folders for storage because of the proximity to e-mail. It was easier to drag and drop a message to a folder.
Instead of fighting e-mail's popularity, CenterPoint leveraged it by creating Cubby, an Outlook add-in that exposes everything that a user works with, including objects in ERP, CRM, and custom systems, as a folder structure. Cubby filters the objects so users only see what they're working on. They drag whatever they want to save to the appropriate "in-box" folder, and Cubby takes over.
5 Top Federal Initiatives For 2015As InformationWeek Government readers were busy firming up their fiscal year 2015 budgets, we asked them to rate more than 30 IT initiatives in terms of importance and current leadership focus. No surprise, among more than 30 options, security is No. 1. After that, things get less predictable.