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Building supplies and farm equipment retailer McCoy's provides its best contractor customers with customized Web pages where they can advertise services they offer, their qualifications, licensing, warranties, and pricing, as well as photographs of their work.
McCoy's retail customers can go to the network, plug in a ZIP code and see a list of participating McCoy's contractors in the ZIP code specified. They can view the customized page of each contractor and contact them about a project. What makes McCoy's Contractor Network intriguing is that contractors must be invited to join; it's not a "pay to play" program. Also, customers seeking a contractor don't fill out a form and wait for responses. They contact contractors directly.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.