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Mac Enterprise Adoption Grows

Windows still reigns in the enterprise, but new data shows Macs gaining ground.

Source: JAMF Software
Source: JAMF Software

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User Rank: Moderator
6/11/2014 | 10:16:27 PM
Re: Macs at work: need or preference?
This is the Survey Methodology:

In April 2014, corporate IT professionals were invited to participate in an online survey on the topic of Apple device adoption and management in the enterprise. A total of 309 individuals participated, including a variety of stakeholders such as IT executives, managers and front-line IT professionals from a range of company sizes and industry verticals."

Perhaps the people who declined to participate were less interested in "Apple device adoption and management" because they worked in companies that don't use Apple. 

Michael Endler
Michael Endler,
User Rank: Author
6/11/2014 | 3:57:49 PM
Re: Macs at work: need or preference?
It's a good question. Apple has a lot of devoted fans-- but it also has a lot of devoted detractors who consider Apple a marketing company that happens to make devices.

In terms of software titles, I think the Mac's advantage is pretty small, and confined to specific industries. A lot of media professionals prefer Mac, but I'm not sure it has much to do with Final Cut these days; it seems a lot of people still use Macs but have moved over to Adobe. Certainly, the number of companies who need OS X-exclusive software is dwarfed by the number of companies who need Windows software. That said, within those companies, not all employees are equally tethered to Windows, and among those who aren't, many might prefer a Mac.

I think there's something to Apple's software-hardware fusion. Maybe my experience isn't representative, but I've had lesser-specced Macs that outperformed newer, faster Windows machines. Whether you prefer OS X or Windows is more subjective and more dependent on the kind of work you do. But for knowledge workers and multi-taskers, some OS X features – such as Spaces – could make people more productive.

All that said, Macs are expensive. Based on the JAMF survey and a similar survey Parallels recent released, Macs also seem to be a management headache for a number of IT pros (though FWIW, when JAMF or Parallels points out that sort of data point, it's arguably intrinsically self-serving, since it points out a need for their products). Still, Tim Cook has been more ostentatious about enterprise-oriented features than Steve Jobs ever was, so maybe Apple will help to mitigate some of these headaches. Microsoft is starting to do its part, since its mobility suite can manage iOS devices in addition to Windows ones.
Thomas Claburn
Thomas Claburn,
User Rank: Author
6/11/2014 | 3:52:07 PM
Re: Macs at work: need or preference?
Often that preference for Macs is born out of a desire to be more productive. If people are more productive with an operating system that makes them more comfortable, it's not just a preference but a decision that improves productivity. When I can problem solve an IT issue due to OS affinity, that's a support desk savings.

Also, Apple's software model has real advantages to businesses. An employer that buys an employee a Mac will provide that employee with access to all Mac App Store software registered under that employee's personal Apple ID while at work. In some cases, the device may pay for itself in software the business didn't have to license.
David F. Carr
David F. Carr,
User Rank: Author
6/11/2014 | 2:52:26 PM
Macs at work: need or preference?
It would be interesting to know how many of the employees getting Macs get them out of a real need, related to the work they do and things Macs do better. I suspect some of this is just employers indulging valued employees who have a strong Mac preference. In which case, it's good news that more companies are doing well enough to carve out money to pay the Mac premium.
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