News
News
7/23/1999
11:48 AM
50%
50%

Intel Prepping Update To Network Management Product

Intel's next network management outsourcing product for small businesses, scheduled to debut in October, will add Microsoft application monitoring, an Intel official says.

Intel InBusiness Remote Services Center version 2 will let VARs, acting as a company's virtual IT department, monitor Microsoft SQL Server, Internet Information Server and Access; as well as Word and Excel, by parameters including response time and lockups. The product targets companies with 200 nodes or less. Version 1, which shipped in February, monitors servers and PCs on NT or Novell networks.

"We're getting much more into the business application space in addition to the hardware and network space," says Steve Quane, product line manager at Intel.

Intel sells Remote Services Center to VARs, which include the product within broader service agreements. The current product monitors system parameters including disk space and CPU utilization, alerts VARs when statistics fall outside acceptable boundaries, and enables remote repairs.

As more small companies depend on Web, database, and application servers for mission-critical E-business functions, they've asked for unified management, according to Quane. "VARs would rather say, 'I'll keep your business up and running,' as opposed to, 'I'll just keep up your network, PCs, and servers'," he says. Beta testing on version 2 is scheduled to begin in mid-August.

In addition, the forthcoming release will let VARs keep more detailed account histories and billing records of remote activities. The software will deposit information to an Intel Web site which technicians may access.

Comment  | 
Print  | 
More Insights
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest, Dec. 9, 2014
Apps will make or break the tablet as a work device, but don't shortchange critical factors related to hardware, security, peripherals, and integration.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of December 7, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program!
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.