November 8, 2009 Customer engagement is the future of the Web. For the bold and the willing, successful ideas are there for the trying -- just don't try too hard.
November 6, 2009 To help users understand the privacy implications of its services, Google has created a unified view of the data associated with Google Accounts.
November 6, 2009 A report recommends high-speed broadband with download speeds of up to 20 Mbps by 2015, and could be a model for a nationwide broadband plan.
November 5, 2009 Implementing unified communications and collaboration tools doesn't have to lead to a Wild West scenario, according to a panel of experts at VoiceCon 2009.
November 4, 2009 The social network support can analyze tweets to automatically set up conference calls, as well as adjust a user's presence, status, and device availability.
November 4, 2009 The federal agency plans to adopt the Transportation Security Administration's IdeaFactory crowd-sourcing application to encourage brainstorming by employees.
November 3, 2009 Software providers must look beyond lists of features and address business needs. And they must deliver on the promise of the next-generation customer experience.
November 2, 2009 A computer technician has been indicted for stealing the identities of 150 Bank of New York employees, as well as for grand larceny and money laundering.
November 2, 2009 As Microsoft waits for Windows 7 sales to hasten the transition to Internet Explorer 8, the company's overall browser share continues to decline.
November 2, 2009 Our columnist ponders the demise of virtual private networks (VPNs), examines virtual hard disks (VHDs), and chats with Gavriella Schuster, Microsoft's Windows client general manager, and Ward Ralston, Windows Server product manager.
November 2, 2009 Sensing Cisco is distracted with its non-networking ventures as CIOs are growing unhappy with rising network costs, Juniper is going after Cisco full-bore with key new products and partners.
October 29, 2009 Raytheon's mobile application for Android-based smartphones employs GPS, camera, and other real-time capabilities for use in the field.
October 28, 2009 The City of Los Angeles plans to replace its Novell GroupWise e-mail system with Google Apps, partly using anti-trust settlement money paid by Microsoft.
October 27, 2009 Users of Google Voice can now choose Google as a voicemail provider for existing mobile numbers, displacing mobile carrier voicemail systems in the process.
October 26, 2009 The Whitehouse.gov site now runs the open source Drupal content management system, which includes social networking tools that can be used for communications and participatory government.
October 24, 2009 Changes to the Kindle e-reader line come as rivals Barnes & Noble, Sony, Plastic Logic, and Asus take aim at the electronic book reader market.
October 23, 2009 E-mail used to be the Internet's killer app. Mozilla's forthcoming Raindrop software anticipates a world where e-mail has been reduced to one channel among many.
October 23, 2009 Hewlett-Packard has partnered with the University of Michigan to make half a million hard-to-find books from the school's library available for sale over the Web.
October 22, 2009 Paul Otellini sees businesses moving to replace their aging hardware and promise in moving to a more distributed approach to healthcare.
October 22, 2009 Investment arm In-Q-Tel is funding Visible Technologies, making its online brand analysis capabilities available to U.S. intelligence agencies.
October 21, 2009 Want to know the real cost of the drawn-out dithering of the EU and its fawning groupies? Sun has to lay off 3,000 employees because its acquisition by Oracle is still under review.
October 19, 2009 For two months this holiday season, air travelers on Virgin America flights will be able to access the Internet free of charge, courtesy of Google.
October 19, 2009 New rules governing online communication are expected later this week and Internet companies are making sure their concerns are heard.
October 17, 2009 Mobile apps are the new frontier in improving data access for healthcare pros and bettering patient care. They could be coming to your pocket soon.
October 16, 2009 Chicago's Children's Memorial Hospital uses the virtual world for disaster preparedness training, while disabled people turn to it for peer support.
October 14, 2009 Regulatory and technical requirements, including accessibility and electronic archiving, present unique challenges to bringing open government to the Web.
October 13, 2009 Foreign companies will no longer be allowed to invest in or control gaming companies in China, according to regulations issued over the weekend.