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7/26/2013
03:29 PM
Kevin Casey
Kevin Casey
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10 More Ways IT Pros Can Gain Business Credibility

If you're an IT professional with ambitions, show that you know how to make an impact on the business. Here's how.
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Indeed, the business world loves numbers. That gets truer as you move up the corporate ladder. Be sure you're using the right numbers and measurements; in other words, the ones that everyone understands and uses, not just IT-centric data.

"Uptime, SLAs, MTBF, server response time, etc. -- these are important technology metrics and execution is, of course, critical. But if they're the main metrics in your vocabulary, then you're destined to constantly find yourself outside of the business conversation," Peltzman says. "In contrast, a business technologist lives by the business metrics that the aforementioned technology metrics can ultimately drive. And with more access and possibly a better or different understanding of the business data, they can lead and drive business strategy. See the [big picture]. Focus on business metrics and you will elucidate new insights, make better decisions and gain more business trust and credibility."

(Image: Dell)

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