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12/16/2011
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12 Epic Tech Fails Of 2011

From Apotheker to Zuckerberg, tech chiefs had plenty of time on the hot seat this year. Take a look back at the notable product, strategy, and security fails of 2011.
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As so often happens in the tech world, Carrier IQ came out of obscurity seemingly overnight--but not in a good way. In early December, the company suddenly found itself competing on the front page of Google News along with Lindsey Lohan as a recipient of the splashiest headlines.

The company's smartphone monitoring software, which stored Web browsing information and related data in the name of improving wireless network performance, came under fire for being hard to find--and even harder to remove. Carrier IQ first threatened to sue a security researcher about his initial findings on the software utility, then softened its tone. As of Dec. 14, Carrier IQ had released a 19-page report, detailing what data it tracks, and said that it didn't share that data with police or entities such as the FBI.

InformationWeek's Jonathan Feldman dubbed the Carrier IQ episode "the Jerry Sandusky of mobility, an insane breach of trust," for enterprise IT, and called on device makers to adopt Apple's no-crapware approach.

Looks like Carrier IQ execs won't be having a very merry holiday---but a lucky public relations firm or two might make a mint in 2012 trying to restore the company's image. --Laurianne McLaughlin

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Iamalive
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Iamalive,
User Rank: Apprentice
1/7/2012 | 5:48:59 PM
re: 12 Epic Tech Fails Of 2011
I think the editor should use proper English and reword the title as, "Epic Failures", as opposed to "Epic Fails".
Leo Regulus
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Leo Regulus,
User Rank: Apprentice
12/21/2011 | 8:02:05 PM
re: 12 Epic Tech Fails Of 2011
Along with smoking, drinking, illegal substance abuse & shoveling snow, you should add Slide Shows to your list of 2012 resolutions as things to avoid. You'll really be happy that you did.
Bprince
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Bprince,
User Rank: Apprentice
12/21/2011 | 1:52:06 PM
re: 12 Epic Tech Fails Of 2011
Got a chuckle from a few of these and nodded my head at others. I don't know if I would call the Facebook thing a complete fail, because the company is at least working towards better privacy, and I think it can be argued that it has gotten better over the years. But good list.
Brian Prince, InformationWeek/Dark Reading Comment Moderator
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