These vendors, large and small, are shaking up the status quo with their new products, approaches and models.
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Another vendor that straddles the "strategic" and "disrupter" camps, Salesforce.com practically established software as a service as an enterprise IT model, for its CRM applications, then ramped up Force.com as the leading development platform for a range of SaaS-based business apps. Having established the model, Salesforce is now itself branching into other application areas, most recently collaboration with the launch of its Facebook-like Chatter app.
Google in the Enterprise SurveyThere's no doubt Google has made headway into businesses: Just 28 percent discourage or ban use of its productivity products, and 69 percent cite Google Apps' good or excellent mobility. But progress could still stall: 59 percent of nonusers distrust the security of Google's cloud. Its data privacy is an open question, and 37 percent worry about integration.