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8/27/2013
10:28 PM
Shane O'Neill
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20 Great Ideas To Steal In 2013

IT innovators turn great ideas into action. Use these winning InformationWeek 500 projects to spark your creativity and advance your plans.
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Procter & Gamble owns 300 consumer brands, and it relies on a fleet of salespeople to visit stores to sell products. Until recently, the company used binders full of papers detailing product and customer order information that was too often outdated. P&G addressed this problem with a new system it calls Paperless In-Store Selling, which combines iPads with 10 commercial and custom-made apps for sales reps. The apps are connected with P&G's back-end infrastructure, so sales reps get data in real time for showing multimedia presentations, capturing a customer order or doing a store compliance audit. Customer order information, which had previously been captured manually and later reentered into systems, is now captured in real time using a custom tablet app.

P&G estimates the move to iPads will save the company $3 million this year due to reduced printing and paper distribution costs and increased speed and efficiency of tablets. P&G will equip 5,000 sales reps globally with iPads this year and estimates its paperless strategy will generate 12,000 hours of additional selling time, 5,000 additional sales calls each week, and $22 million in net sales.

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20 Innovative IT Ideas To Steal

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Shane M. O'Neill
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Shane M. O'Neill,
User Rank: Author
9/13/2013 | 7:09:27 PM
re: 20 Great Ideas To Steal In 2013
Impressed overall with how these companies didn't let corporate killers like inertia and bureaucracy prevent them turning ideas into action. I'm partial to the companies that went mobile in a big way by developing mobile apps (Dallas Cowboys, Salvation Army, Mitsubishi) or replacing paper products and old hardware with smartphones and tablets (Procter & Gamble, Dish).
rhagan04101
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rhagan04101,
User Rank: Apprentice
9/11/2013 | 4:04:22 PM
re: 20 Great Ideas To Steal In 2013
I'll certainly post my comment, but I'm not about to click through 22 dang slides to dig through this.

Click bait fail. You lose.
David F. Carr
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David F. Carr,
User Rank: Author
9/10/2013 | 6:51:20 PM
re: 20 Great Ideas To Steal In 2013
Congrats to Ketchum on their IdeaShop idea - sounds like a cool use of collaborative brainstorming.
Alex Kane Rudansky
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Alex Kane Rudansky,
User Rank: Author
9/10/2013 | 4:41:08 PM
re: 20 Great Ideas To Steal In 2013
BIDMC has consistently been a leader in health IT, and OpenNotes is no exception. OpenNotes keeps patients engaged in their healthcare and educated about their health, possibly resulting in better outcomes. CIO John Halamka is a true innovator there.
OtherJimDonahue
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OtherJimDonahue,
User Rank: Apprentice
9/10/2013 | 1:28:26 PM
re: 20 Great Ideas To Steal In 2013
Re: Arizona State:

"The creation of eAdvisor had a direct impact on the freshman retention
rate. Retention rates from 2008-2012 increased by 1.7% year over year.
However, retention rates in the year after eAdvisor's launch increased
by 6.8%."

That is seriously impressive. I'd be interested in knowing what other factors may be involved, but any university that improves retention that much that quickly deserves praise.
Laurianne
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Laurianne,
User Rank: Author
9/9/2013 | 5:41:58 PM
re: 20 Great Ideas To Steal In 2013
UPS will probably write the book on telematics analysis. But this company also gets the people part of the customer relationship right. I know a very senior IT person who was won over by UPS on a business level because she was impressed by them as a consumer: Her neighborhood driver leaves a dog biscuit on top of all packages left at her door. Talk about thinking like a customer. I am betting there is not a biscuit metric but I bet the biscuits go a long way.
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