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After PNC's 2008 acquisition of National City, the company converted 6 million customers--along with 1 million mortgages, 16 million accounts, and 1,300 branches--to PNC systems, processes, and brands. A key part of PNC's integration strategy was a new in-house system for migrating customers in four waves. National City accounts were assigned to a wave based on customer characteristics, such as geography, branch transaction behavior, and account type. PNC completed the integration in 18 months, six months ahead of schedule, and exceeded initial cost savings estimates by saving more than $1.8 billion on a run-rate basis.
Multicloud Infrastructure & Application ManagementEnterprise cloud adoption has evolved to the point where hybrid public/private cloud designs and use of multiple providers is common. Who among us has mastered provisioning resources in different clouds; allocating the right resources to each application; assigning applications to the "best" cloud provider based on performance or reliability requirements.
Top IT Trends to Watch in Financial ServicesIT pros at banks, investment houses, insurance companies, and other financial services organizations are focused on a range of issues, from peer-to-peer lending to cybersecurity to performance, agility, and compliance. It all matters.
Join us for a roundup of the top stories on InformationWeek.com for the week of September 18, 2016. We'll be talking with the InformationWeek.com editors and correspondents who brought you the top stories of the week to get the "story behind the story."