Strategic CIO // Executive Insights & Innovation
05:11 PM

CIO Profiles: In Their Own Words

IT leaders share their top priorities, biggest mistakes, and career dreams if they weren't a CIO.
22 of 88

VP and CIO, Healthways

How long at current company: Five years at this health-services software company

Most important career influencer: Dr. Adrian Lewis, professor of military history at the University of Kansas and graduate program director at the Army Command and General Staff College at Fort Leavenworth, Kan. He provided a lifetime of advice on how to take one's skills and passions and direct those toward some meaningful good.

Size of IT team: Size of IT team: 750

How I measure IT effectiveness:
Confidence is the only metric that is of consequence. I'd gauge confidence across three domains:
• Board, senior management, and peer confidence that you're an astute and trusted business partner who understands and supports the mission, vision, and goals of the company.
• Customer confidence in your strategy and ability to execute.
• IT organizational confidence that your leadership and commitment will provide a directional beacon in good times and bad.

The next big thing for my industry: Healthcare reform will change many aspects of healthcare. Risks, financial burdens, accountability, and business models will be in flux for a few years. I also look forward to advancements on the Web, in the 2.0 or social space, and in mobile computing impacting healthcare. We may be developing a generation of Americans who will see technology as a cornerstone to their well-being, the way past generations viewed doctors, nurses, and hospitals.

Advice for future CIOs: Lead, don't manage. In the early days of the job it will be necessary to use your management acumen. Over time, those instincts must be displaced by a higher calling to organizational leadership, and management must be left to those whom you trust.

The government's top tech priority should be ... The federal government has the richest computing capabilities on the planet. Pointing that portfolio toward one, two, or three specific opportunities would do great good for our nation. It would be a powerful statement to say, "in the next four years, we will ensure taxpayers receive the maximum potential value of the money already invested in our technology portfolio."

Colleges/degrees: BA, MS, and MBA from James Madison, North Texas, and Maryland, respectively

Business leader I'd like to have lunch with: Mark Cuban (, HDNet, and Dallas Mavericks)

If I weren't a CIO, I'd be ... I spent the first third of my working life in the military. Beyond being a CIO, my passion for the middle third, I still fully intend to spend the back third of my working life teaching, writing, and coaching.

Ranked No. 8 in the 2010

22 of 88
Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
The Business of Going Digital
The Business of Going Digital
Digital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
Register for InformationWeek Newsletters
White Papers
Current Issue
Top IT Trends to Watch in Financial Services
IT pros at banks, investment houses, insurance companies, and other financial services organizations are focused on a range of issues, from peer-to-peer lending to cybersecurity to performance, agility, and compliance. It all matters.
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on for the week of July 17, 2016. We'll be talking with the editors and correspondents who brought you the top stories of the week to get the "story behind the story."
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.