How long at PACCAR: I've been at this truck manufacturer for six years.
Career accomplishment I'm most proud of: The building of the Columbus engine plant and the introduction of the PACCAR MX engine into the North American market. The IT team showed it could efficiently deliver new and complex manufacturing systems.
Decision I wish I could do over: Early in my career, I considered going back to school to get an MBA but decided it could be deferred. Fifteen years later, I looked at it again and committed to it. Both the academic experience and the skills I acquired are much more valuable than I had imagined. Get it done early in your career--don't delay.
On The Job
IT budget: $120 million globally
Size of IT team: 700 globally
Launching Peterbilt SmartNav and Kenworth NavPlus with TruckerLink, in-dash telematics, and information-entertainment systems designed for the commercial vehicle industry.
Implementation of IT systems to support expansion at our Columbus engine plant.
Developing Global Vehicle Programming and Diagnostics, a global program that supports vehicle diagnostics and programming across all of our brands.
How I measure IT effectiveness: Return on investment to the business as a result of projects across our business units is a key measurement of success. We also measure effectiveness through adherence to our service-level agreements and the contribution IT makes to new products and services that drive our growth.
The next big thing for my business will be ... achieving global process standardization through system modernization. We'll accomplish this by adopting a global template for business systems, consolidating systems onto this template, and achieving the productivity and efficiencies driven by software standardization.
One thing I'm looking to do better: Accelerate large-scale project completion and delivery through innovation, creativity, and discipline.
Lesson from the last recession: IT is a team sport, and it's all about the people. Do everything you can to attract great people and help them grow.
The federal government's top tech priority should be ... to use its CIOs and IT organizations to drive system and process standardization. IT organizations with the mandate to simplify and consolidate systems can take millions in costs out of the budget and simplify processes at the same time.
Colleges/degrees: Washington State University, BA in mechanical engineering; Seattle University, MBA
Leisure activities: Golf and boating
Last vacation: A Mediterranean cruise
Best book read recently:The Big Short, by Michael Lewis
Business leader I'd like to have lunch with: Ford's Alan Mulally
Personal computer: A high-end gaming computer I built myself
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.