Healthcare apps have potential, but they’re not living up to it yet, this tech chief says.
Randall Spratt Executive VP, CIO and CTO, McKesson
How long at McKesson: More than 18 years at this pharmaceutical distributor and healthcare IT company.
Career accomplishment I'm most proud of: Establishing an effective McKesson-wide governance process that covers all shared services at the enterprise level. It has let us move large-scale programs forward in a collaborative, federated model.
Most important career influencer: Our CEO, John Hammergren, is an extraordinary leader and maintains a passion for our work.
On The Job
Size of IT team: 1,000
Managing business risk, security and quality within our healthcare IT product development process.
Reducing the IT silos across healthcare to increase connectivity with platform services, cloud enablement and mobile access.
Tackling big data to help healthcare organizations securely derive value from our industry's massive amounts of data stores.
How I give my team room to innovate: Rigorous debate is encouraged. I like to see our teams testing assumptions to better understand where we should make investments. We value experimentation, employing a strategy of failing quickly to decide if an initiative has merit.
The most disruptive force in my industry today: The changes that are taking place in healthcare -- shifting risk from payers to providers, complex new reimbursement models and the shift to electronic medical records at a national scale -- will require greater connectivity across the healthcare continuum and new tools to manage patients on a holistic basis.
What I need from tech vendors that they aren't delivering today: Reduced complexity and improved integration. We need technology that works all the time and is self-monitoring, self-healing, self-aware and self-provisioning. We need applications that are well-integrated.
Most overrated IT movement: Today's healthcare apps. Healthcare apps have the potential to help patients gain better control and insight into their own well-being. However, they're all accessing small subsets of information rather than having access to all the information about a given patient. Until that connectivity and access can be established, healthcare apps won't reach their full potential.
Degrees: BS in biology, with a minor in computer science, University of Utah
Person I'd most like to have lunch with: The Dalai Lama
Best book read recently: The Unlikely Pilgrimage of Harold Fry, by Rachel Joyce
Favorite app: The ForeFlight aviation app
If I weren't a CIO, I'd be ... flying, driving or piloting anything with a motor
. We've got a management crisis right now, and we've also got an engagement crisis. Could the two be linked? Tune in for the next installment of IT Life Radio, Wednesday May 20th at 3PM ET to find out.