re: CIOs: Don't Get Taken For Granted
"The point is that the better you and your organization get, the more you may fade into the background."
I disagree with this to some extent. Yes, you want to let people know you are not screwing things up, or at least not as badly as other people are screwing them up, but there has to be some injection of business ideas if you don't want to be sitting at the kids table. If you are just keeping the lights/servers on and implementing the projects that the line of business tells you need to be done (and telling them all the reasons why their idea might not work), you are an overhead service and probably will be thought of as an impediment. I wouldn't even say that the goal is to find ways to reduce costs, overhead business units reduce costs. You want to justify increased IT budgets and be thought of as the idea incubator of the company, like IT at GE, UPS, Wal-Mart. In those companies, IT isn't the guys that keep the servers on and hassle people about passwords. They are part of the business. That is not to say that IT is going to be a think-tank, but you want to be bringing eCommerce ideas, embedded tech in product ideas, digital marketing ideas, etc to the lines of business. Reference other companies, especially those outside your industry, that have done something similar.