Good Technology's sandbox approach is similar to the approach of most MDM providers in that it requires servers that sit in front of a company's email infrastructure and interact with mobile devices directly. But the agent Good installs on mobile devices does much more than enforce policies. It includes email, contacts, a calendar and a Web browser. Some complain that Good makes people learn a new email interface, but it's not a steep learning curve.
In key IT scenarios -- enrolling many devices, updating devices frequently and giving device users access to company resources -- Good's software worked well in our test. With enrollment, admins can add a device manually or provide a file with all user names and devices for a mass import, or the software lets users do it through a portal. A weakness is that Good doesn't have enough built-in, automated reports on things like out-of-compliance devices.
For security, Good's Dynamics architecture and APIs keep documents such as PDFs inside its container, instead of their opening on a device. Good needs more apps in this architecture, but its list is growing. It also puts a browser in its mobile agent so that admins can limit the URLs users can visit.
As mobile devices proliferate, managing them will become less important; the focus will shift to managing company data on those devices. With steps like Dynamics and browser controls, Good is on its way to data-centric security.
. We've got a management crisis right now, and we've also got an engagement crisis. Could the two be linked? Tune in for the next installment of IT Life Radio, Wednesday May 20th at 3PM ET to find out.